Network Computer Specialist Job at City of Battle Creek, MI
Job Summary
Under general direction of the IT Operations Manager, assists in the planning, designing, implementation, and coordination of the activities, operations, and duties in support of the City"s Information Technology network; provides technical assistance to system users for computer and network related issues; assist in the monitoring of network systems ensuring performance and reliability standards are met.
Wage for this position is $23.16/hour. Essential Functions
Arranges for and/or conducts user training and orientation sessions for personal computer applications, both for small groups and individuals; receives and answers users' questions and provide support by phone, e-mail, and on-site when necessary for PC hardware and software systems.
Installs, configures, and administers the organization"s workstations. May perform some telephone and voice mail support services. Creates, changes, and deletes user accounts. Administers corporate email licensing and membership. Applies or changes group and file permissions for users as directed. Creates, modifies and manages workflow documentation as it relates to network operations.
Performs daily system monitoring; oversees and/or performs periodic system cleaning and routine maintenance of PC workstations; verifies the integrity and availability of all hardware, server resources, and systems; verifies completion of scheduled jobs. Performs daily backup operations ensuring automation of all required file systems and system data were successfully backed up to disaster recovery site.
Repairs and recovers from hardware or software failures; coordinates with any impacted parties. Applies OS patches and upgrades at regular intervals; configures and adds new services as necessary. Retrieves lost files from backup upon user request. Maintain up-to-date inventory and licensing information for PC applications;
Installs servers or rebuilds as necessary; configures hardware, services, settings, directories, and storage as specified by project or operational requirements. Provides the highest-level technical support when elevated from Service Desk; investigates and troubleshoots issues for users. Assists in the installation of personal computer hardware and software; coordinates repair of personal computer and printer equipment and systems, either in-house or via out-sourcing, as needed.
Configures VoIP phone settings for users; troubleshoots and fixes issues with VoIP communications. Creates and implements firewall policies; runs reports as requested. Performs security evaluations on network and City resources; implements needed remediation. Participates in periodic system backup procedures on servers.
Diagnoses basic local area network (LAN) problems and determine cause(s), solve when knowledge allows or pass on to appropriate party; contacts and works with LAN and PC vendors to solve problems; documents the LAN topology.
Physical Requirements/Working Conditions
This work requires the frequent exertion of up to 10 pounds of force and occasional exertion of up to 100 pounds of force; work regularly requires sitting, bending, reaching, hand dexterity (grasping, holding, keyboarding, repetitive movements), reading, writing, eye-hand coordination, seeing (near and/or far, color, depth, field of vision), hearing, using the telephone, contact with government officials and the general public, working overtime, and working inside and alone. Work is generally in a moderately noisy location (e.g. business office, light traffic). Minimum Qualifications
Bachelor's degree preferred, or in place of a degree a combination of education, training, and 8+ years experience in a directly related field may be substituted and considered.
1-3 years experience working with Active Directory, Windows/Linux administration, virtualization at server and workstation levels, and increasing responsibilities in designing, developing and supporting large network.
Special Requirements:
Valid driver's license in the State of Michigan.
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Under general direction of the IT Operations Manager, assists in the planning, designing, implementation, and coordination of the activities, operations, and duties in support of the City"s Information Technology network; provides technical assistance to system users for computer and network related issues; assist in the monitoring of network systems ensuring performance and reliability standards are met.
Wage for this position is $23.16/hour. Essential Functions
Arranges for and/or conducts user training and orientation sessions for personal computer applications, both for small groups and individuals; receives and answers users' questions and provide support by phone, e-mail, and on-site when necessary for PC hardware and software systems.
Installs, configures, and administers the organization"s workstations. May perform some telephone and voice mail support services. Creates, changes, and deletes user accounts. Administers corporate email licensing and membership. Applies or changes group and file permissions for users as directed. Creates, modifies and manages workflow documentation as it relates to network operations.
Performs daily system monitoring; oversees and/or performs periodic system cleaning and routine maintenance of PC workstations; verifies the integrity and availability of all hardware, server resources, and systems; verifies completion of scheduled jobs. Performs daily backup operations ensuring automation of all required file systems and system data were successfully backed up to disaster recovery site.
Repairs and recovers from hardware or software failures; coordinates with any impacted parties. Applies OS patches and upgrades at regular intervals; configures and adds new services as necessary. Retrieves lost files from backup upon user request. Maintain up-to-date inventory and licensing information for PC applications;
Installs servers or rebuilds as necessary; configures hardware, services, settings, directories, and storage as specified by project or operational requirements. Provides the highest-level technical support when elevated from Service Desk; investigates and troubleshoots issues for users. Assists in the installation of personal computer hardware and software; coordinates repair of personal computer and printer equipment and systems, either in-house or via out-sourcing, as needed.
Configures VoIP phone settings for users; troubleshoots and fixes issues with VoIP communications. Creates and implements firewall policies; runs reports as requested. Performs security evaluations on network and City resources; implements needed remediation. Participates in periodic system backup procedures on servers.
Diagnoses basic local area network (LAN) problems and determine cause(s), solve when knowledge allows or pass on to appropriate party; contacts and works with LAN and PC vendors to solve problems; documents the LAN topology.
Physical Requirements/Working Conditions
This work requires the frequent exertion of up to 10 pounds of force and occasional exertion of up to 100 pounds of force; work regularly requires sitting, bending, reaching, hand dexterity (grasping, holding, keyboarding, repetitive movements), reading, writing, eye-hand coordination, seeing (near and/or far, color, depth, field of vision), hearing, using the telephone, contact with government officials and the general public, working overtime, and working inside and alone. Work is generally in a moderately noisy location (e.g. business office, light traffic). Minimum Qualifications
Bachelor's degree preferred, or in place of a degree a combination of education, training, and 8+ years experience in a directly related field may be substituted and considered.
1-3 years experience working with Active Directory, Windows/Linux administration, virtualization at server and workstation levels, and increasing responsibilities in designing, developing and supporting large network.
Special Requirements:
Valid driver's license in the State of Michigan.
Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.