Network Analyst - REMOTE Job at HII
Date: Nov 28, 2022
Location: Aberdeen Proving Ground, MD, Texas, United States
Company: HII's Mission Technologies division
Requisition Number: 12151
Required Travel: 0 - 10%
Employment Type: Full Time/Salaried/Exempt
Hours Per Week: 40.00000000000000000
Anticipated Salary Range: $67,704.00 - $72,500.00
Security Clearance: No Clearance
Level of Experience: Mid
Summary
HII Mission Technologies is currently seeking a Network Analyst to provide tier 2 help desk support to end-users, network administrators, and others experiencing network issues. This position will work 7AM-3PM EST, Sunday through Thursday, and will work with a variety of stakeholders, including the US Federal courts and court IT staff. To be successful in this role, the candidate should have excellent skills in performing issue analysis and making decisions.
This position is 100% remote.
What you will do
- Analyze, isolate, and resolve network problems. This includes but is not limited to technical, procedural, operational, and functional issues.
- Assist court network administrators troubleshoot routers and switches
- Perform the initial evaluation, triage, and ticket handling.
- Provide in-depth technical notification to the customer and timely triage basis for WAN, voice, security, and remote access related incidents
- Work directly with various stakeholders for all circuit testing, hardware support and engineering, and other site outages, to ensure the customer related event is handled to resolution.
- Maintains smooth operation of local area, worldwide and virtual private networks (VPN).
- Plans, evaluates, and coordinates installation and/or reconfiguration of hardware and software elements of data and/or voice communication network.
- Maintains technical expertise in all areas of networks and computer hardware and software interconnection and interfacing, such as routers, multiplexers, firewalls, hubs, bridges, gateways, etc.
- May propose solutions to management to ensure all communications requirements based on future needs and current usage, configuring such solutions to optimize cost savings.
- Prepares or ensures that appropriate network documentation exists, including operational instructions.
- Provides regular monitoring and network analysis regarding short- and long-range planning for in-house systems.
- May coordinate third-party maintenance for network equipment.
- May design network or portion of network that include selection of hardware and software packages.
- This position will require working 7AM-3PM EST, Sunday through Thursday.
What you must have
- 5 years relevant experience with Bachelors in related field; 3 years relevant experience with Masters in related field; or High School Diploma or equivalent and 9 years relevant experience.
- Skills required for this role include but are not limited to:
- Excellent customer service skills
- Excellent skills with communicating in speaking and writing
- Excellent skills with analyzing issues, performing troubleshooting, and decision making
Bonus points for
- Bachelor’s degree and 9 years of experience
- 6 years of specialized experience, which includes, but is not limited to, experience with:
- Help desk support
- ITSM ticketing systems (like HEAT, Remedy, or ServiceNow)
- Networking knowledge and experience
- Cisco network environment support
- One or more of the following certifications:
- Network+
- CCNA
- HDI CSR
HII’s Mission Technologies division develops integrated solutions that enable today’s connected, all-domain force. Capabilities include C5ISR systems and operations; the application of AI and machine learning to battlefield decisions; defensive and offensive cyberspace strategies and EW; unmanned, autonomous systems; LVC solutions; platform modernization; and critical nuclear operations. Together, HII's domain expertise and advanced technologies support mission partners anywhere around the globe. For more information, visit tsd.huntingtoningalls.com.
HII is a global engineering and defense technologies provider. With a 135-year history of trusted partnerships in advancing U.S. national security, HII delivers critical capabilities ranging from the most powerful and survivable naval ships ever built, to unmanned systems, ISR and AI/ML analytics. HII leads the industry in mission-driven solutions that support and enable a networked, all-domain force. Headquartered in Virginia, HII’s skilled workforce is 44,000 strong.
Working at HII is more than a job - it’s an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; onsite health, vision and dental at some locations; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships.
HII is an Equal Opportunity/Vets and Disabled Employer. U.S. Citizenship may be required for certain positions.
Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.