National Kiosk Account Manager of Retail Technology Solutions Job at Howard Industries, Inc.
Position Summary: National Kiosk Account Manager of Retail Technology Solutions is responsible for the sale of Howard Kiosks and Technology Products to assigned target accounts with the retail industry. This individual will need to possess exceptional customer service and communication skills to adequately facilitate the sale of our products while maintaining a strong working relationship with the customer long after the sale has concluded. This is a “results oriented” position that requires an organized, hardworking, self-driven, focused individual determined to meet established quotas. Industry experience is considered to be a major asset.
Duties/Responsibilities:
· Maintain and grow the account base through proper balance of maintenance and prospecting through in-person visits, phone calls, emails, etc.
· Renew relationships with past customers to drive future business.
· Establish and expand relationships with key executives and decision makers
· Close sales and overcome customer objections.
· Work with customers to understand their business issues and provide solutions to meet their needs (consultative selling).
· Process quotes and special price requests using the company’s systems and pricing policy.
· Provide competitive review to update our features that will enhance our customer retention and satisfaction.
· Review customer feedback regarding our products and web site to identify weaknesses and opportunities to establish a competitive advantage.
· Follow up on customers’ requests for assistance in order to establish a high standard of service.
· Incorporate company marketing efforts in the selling process so that customers experience a coherent corporate message.
· Participate in training, including product training, systems training, and sales techniques.
· Manage time effectively and profitably.
Education & Experience:
· High school or equivalent required, four-year college degree preferred
· Excellent verbal and written communication skills required
· Experience in selling technology to food service industry preferred
· Experience in selling kiosks, touchscreen technology, smart lockers, or similar products preferred
· Ability to handle shifting priorities and multiple simultaneous demands in a schedule-driven environment is required
· Experience using technology in the workplace and proficiency using Microsoft Office and related applications required
Compensation:
· Competitive base salary plus commission
· Medical and dental insurance
· 401(k) with employer match
· Paid holidays, sick leave, and vacation days
Equal Opportunity Employer Vet/Disabled
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Experience:
- Sales Account Executives & Managers: 1 year (Preferred)
Work Location: Remote
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