Medical Team Clerk

The Medical Team Clerk works under the direct supervision of the Medical Assistant Supervisor. The Medical Team Clerk provides care team support in a Patient-Centered Medical Home clinic by performing clerical and administrative functions to assist in the delivery and coordination of patient care.

Duties and Responsibilities

Core Duties

• Answer telephones, take messages, route messages to their intended recipient.
• Collects, receives, and routes patient information including medical records; faxes, scans, emails as needed.
• Reviews and routes incoming messages, correspondence, and other communications to the appropriate recipient.
• Utilizes the electronic health record (EHR) for documenting actions taken as appropriate.
• Conducts research on patient records including referrals in order to provide updates for patients and health care personnel.
• Serves as the point of contact for all non-medical questions from patients, families and staff. Responsible for maintaining a working knowledge of the specific conditions dealt with in their unit to perform this duty well.
• Schedules appointments.
• Applies critical thinking and problem-solving skills in the handling of relevant paperwork for Doctors and Nurses.
• Utilizes the EHR and other tools to monitor the progress and completion of assignments.
• Transcribes data into a variety of databases and registries including the EHR
• Provides support to health care staff and ensures appropriate maintenance of the patient care unit.
• Administers an efficient communication network and manages the flow of traffic.
• Provides assistance to all team personnel and ensures appropriate cleanliness of all units.
• Coordinates with various departments
• Monitors inventory of supplies and equipment and assists in managing all requisitions for same.
• Supports efforts to ensure compliance with organizational safety policies and procedures.
• Coordinates with clinic supervisors and managers on all policy matters.

Education and/or Experience and/or License/Certification

• High school diploma
• Certificate of completion for a medical secretary or Hospital Unit Coordinator/Unit Secretary preferred
• One year of medical office experience preferred
• Knowledge of medical terminology
• Active CPR, BLS Certification.

Reasonable Accommodations

One Community Health endorses and supports the Americans with Disabilities Act of 1990 (ADA) and the California Fair Employment and Housing Act (FEHA) and is committed to providing reasonable accommodations to qualified individuals with disabilities who are applicants or employees who need accommodations. If you require and accommodation due to a disability to complete this application or you are experiencing difficulty submitting your application, please contact us at hr@onecommunityhealth.com

Our Benefits

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