POSITION: Medical Records Processor-ROI

LOCATION: Remote

MISSION: The mission for this role is to provide excellent customer service to clients, patients, and requestors. This role will be required to meet daily goals and report to the Requestor Support Team Manager with any reoccurring issues for resolution. He/she should align with Acton core values, culture, and overall CRAFT of the company.

REQUIREMENTS: The requirement for this role is to have good communication skills both written and verbal and interpersonal skills to build successful working relationships with requestors, clients, and co-workers. This position requires a person to be detailed oriented and be able to resolve customer issues in a timely manner. Excellent follow up skills and time management are essential.

Company: Acton a division of Healthmark-Group is growing and is looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.

We are expanding rapidly and have created unique roles that need qualified candidates.

POSITION: Medical Records Processor-ROI

Entry level job duties include but not limited to:

• 
  Processing medical record requests
• High volume and fast paced environment
• Reports directly to the Processing Manager
• Assist as needed in overflow processing due to high volume issues and/or coverage issues
• Abide by HIPAA guidelines while ensuring the confidentiality of PHI
• Maintain consistent schedule by processing all requests within 24-48 hours of receipt for assigned accounts
• Assist as needed in overflow processing due to high volume issues and/or coverage issues
• Provide feedback regarding request volume and perceived issues
• Monitors incoming requests received through various means
• General office duties

Qualities that the candidate for this position should include:

• Ability to work with little to no supervision
• Must be self-motivated
• Reliable transportation
• Be able to work from home
• Must have Reliable Internet Service
• Fast learner
• Dependable
• Quick worker
• Team player
• Positive attitude

In accordance with our company policy, Full Time Employees are eligible for the following benefits:

• Robust Health Insurance Plan Options with Company Coverage
• Company HSA Account Contributions for Eligible Health Plans
• Vision and Dental Plan Options
• Competitive Paid Time Off including Paid Holidays
• 401(k) Plan Offering with Employer Matching

Schedule:

• 8-hour shift
• Monday to Friday

Education:

• High school or equivalent

Job Type: Full-time

Pay: 15.00 to 16.00 per hour

**When applying, it would be greatly appreciated if you would complete the assessment screening process. This helps us to set candidates apart and make more informed decisions.

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