Family Healthcare of Atlanta is a dynamic growing medical and aesthetic practice conveniently located right off I-75. We are currently seeking a medical receptionist that is available to start immediately.

Medical Receptionist Job Responsibilities:

• Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
• Welcomes patients and visitors in person or on the telephone and answering or referring inquiries.
• Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
• Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
• Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
• Helps patients in distress by responding to emergencies.
• Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
• Maintains operations by following policies and procedures, reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.

Work Hours & Benefits.

Monday 8-6; Tuesday 8-6; Wednesday 8-5; Thursday 8-6; Friday 8-2; Closed on Saturday and Sunday.

Benefits include PTO after 6 months, discounts on aesthetic treatments, and stipend for medical insurance.

Medical Receptionist Skills / Qualifications:

• Multi-tasking
• Flexibility
• Telephone skills
• Customer service
• Time management
• Organization
• Attention to detail
• Scheduling
• Word processing
• Professionalism
• Quality focus

Required Qualifications and Skills:

• 6 months experience as a medical receptionist in a medical office or recent training in a medical receptionists program.
• Be detailed oriented with strong problem-solving skills

Education, Experience, and Licensing Requirements:

• Proficiency in use of eClinical Works (ECW) software is highly desirable
• Previous experience with Microsoft Office software preferred

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Paid time off

Healthcare setting:

• Private practice

Medical specialties:

• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
require COVID vaccine, masks required

Ability to commute/relocate:

• Atlanta, GA 30318: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Medical receptionist: 1 year (Required)

Work Location: In person

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