Medical Receptionist Job at Buffalo Ophthalmology
The Medical Receptionist performs a range of duties which includes maintaining the front office and representing the practice with professionalism. This position requires multi-tasking effortlessly, prioritizing efficiently, handling patient requests, placing outbound calls to patients, and handling all administrative tasks with a positive attitude (to include patient check-in, check-out, scheduling appointments, receiving payments, and answering telephones).
- Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of the practice.
- Adheres to the HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
- Greets patients immediately upon their arrival and provides excellent customer service.
- Check patients in verifying demographics and insurance.
- Directs patients to proper exam/treatment room.
- Utilizes electronic health record for tasks assigned.
- Evaluates daily schedules to accommodate patient flow and minimize missed appointments.
- Handles patient calls and effectively manages schedule
- Completes referrals and authorizations as needed.
- Checks patients out and makes appointments as indicated.
- Collects co-pays and patient payments.
- Performs other duties as assigned.
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Healthcare setting:
- Private practice
Medical specialties:
- Ophthalmology
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
COVID-19 considerations:
Covid-19 Vaccination Required.
All Covid-19 Protocols followed and maintained.
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Required)
- EMR systems: 1 year (Required)
Work Location: One location
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