Zen Dermatology is seeking an enthusiastic and dedicated Front Office Coordinator to join our dynamic team. The ideal candidate should have excellent communication skills, a positive attitude, and a passion for helping patients achieve their health and wellness goals. As the Front Office Coordinator, you will be responsible for greeting and welcoming patients, coordinating front-desk activities, streamlining office operations, and ensuring the reception area is clean and presentable. You will also be responsible for providing accurate information about products and services, selling skincare products, treatment packages, and memberships, and collecting payment for services and products.

We offer 100% coverage of medical, dental, and vision insurance, employer match 401k plan, PTO, paid holidays, and employee discounts.

Bilingual in Spanish is preferred, previous aesthetic medicine experience is a plus, and a superb attitude is a must!

Responsibilities:

• Greet and welcome guests as soon as they arrive
• Coordinate front-desk activities, including distributing correspondence and phone calls
• Streamline office operations
• Ensure reception area is clean and presentable
• Provide basic and accurate information about products and services
• Sell skincare products, treatment packages, and memberships
• Check patients out and collect payment for services and product
• Receive and distribute daily mail/deliveries
• Maintain HIPAA compliance
• Assist in event planning and execution
• Assist in social media content creation
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Prepare PowerPoint marketing presentations
• Other duties as assigned

Essential Skills & Abilities:

• At least 1 year of experience in customer service preferred
• Experience in a cosmetic practice preferred
• Sales experience preferred
• Proficiency in Microsoft Office Suite
• Knowledge of Aesthetic Record & TouchMD preferred
• Excellent written and verbal communication skills
• Excellent patient-driven focus
• Must be able to multitask
• Excellent organizational skills
• Be self-motivated
• Be passionate
• Have a positive attitude
• Be a team player

Work Remotely

• No

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Uniform allowance
• Vision insurance

Healthcare setting:

• Private practice

Schedule:

• 8 hour shift

Experience:

• Aesthetic/ Cosmetic Medicine: 1 year (Preferred)
• Customer Service: 2 years (Preferred)

Work Location: In person

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