Supervision:

• Coordinates workflow of phlebotomists in Specimen Processing area

Distribution and Transportation:

• Assures accurate and efficient transportation of lab-related supplies, equipment and specimens
• Follows all laws and regulations in the processing and transportation of laboratory specimens

Specimen Handling & Processing:

• Follows regulatory guidelines in handling/processing of laboratory specimens.
• Follows proper policy for accurate patient identification and labeling of all specimens

Communication:

• Effectively communicate with all NMHS staff, patients, their family members and customers

Customer Service

• Uses AIDET as applicable
• Attends CARES training.
• When necessary, assures proper service recovery is done for patients and/or caregivers.
• Answers telephone in an polite and efficient manner

Employee Relations:

• Works as part of a team with all Pathology and NMHS employees

Reporting/Recordkeeping:

• Assures department testing, applicable to their area, is reported in an accurate and timely manner
• Assists with meeting goals of department Performance Improvement initiatives
• Assures appropriate documentation of all required instrument monthly maintenance and quality control

Education:

• Assists with training of students and new employees
• Participates in continuing education programs to maintain and expand skills
• Stays abreast of regulatory changes

Regulation:

• Adheres to NMHS/NMMC Policies/Procedures/Guidelines
• Complies with appropriate Local/State/Federal policies/procedures/guideline/regulations/laws/statues

Adheres to College of American Pathologist (CAP) & Clinical Laboratory Standards Institute (CLSI) standards

Job Type: Full-time

Pay: $19.24 - $28.85 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Tupelo, MS 38804: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• MLT Certification (Required)

Shift availability:

• Day Shift (Required)

Work Location: One location

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