Description

We are seeking a dedicated CDL Local Delivery Driver of Medical Equipment (CDL-Patient Service Technician) who wants to be part of a company who makes a difference in patient’s lives. In this position you will be responsible for making deliveries, providing services and ensuring patients and/or caregivers understand instructions for and are comfortable with use of respiratory and medical equipment.

Essential Duties and Responsibilities

• Available for on-call assignments as needed
• Adheres to and implements all company policies and procedures and the guidelines established in the ‘Rotech Way’
• Builds relationships with patients and caregivers
• Completes all necessary delivery forms and paperwork including but not limited to invoices, work orders, manifests and logs, patient care instructions, route sheets, etc.
• Delivers equipment and oxygen as required in accordance with industry standards and applicable federal, state and local governmental regulations
• Delivers, sets up and maintains equipment at the delivery address using company vehicle
• Develops and maintains a working knowledge of current Medicare, Medicaid, insurance regulations, and FDA/DOT and Joint Commission guidelines
• Develops and maintains working knowledge of current products and services offered by the company and all applicable governmental regulations
• Educates the patient and caregiver on the safe use and maintenance of the delivered items
• Encourages patients and caregivers to complete the Customer Perception of Care survey
• Maintains assigned company vehicle in a clean and safe working condition
• Observes additional needs that the patient may have and reports to management during morning meeting
• Properly cares for & uses electronic tablet that is assigned for job duties
• Provide clear instructions to patients and caregivers to ensure understanding of equipment
• Reports equipment hazards and product incidents as required
• Safeguards patient’s protected health information and adheres to all HIPPA privacy regulations
• Works with location personnel to coordinate deliveries Performs other duties as assigned

Employment is contingent on:

• Background investigation (company-wide)
• Drug screen (when applicable for the position)
• Valid driver’s license in state of residence with a clean driving record (when applicable for the position)

Requirements

Education and/or Experience

• High school diploma or GED equivalent
• Hazardous materials and tanker endorsement preferred but not required. Will be required to obtain once employed with our company.
• Must have a motor vehicle record (MVR) free from suspensions, limitations or convictions for major offenses or serious traffic violations as stipulated in Title 49, Code of Federal Regulations, Sec on 383.51, Subpart D –Driver Disqualifications and Penalties
• One to three years’ delivery experience and working in healthcare, home health or medical field
• Strong customer service background
• Successfully pass a DOT physical examination upon initial employment and every two years thereaafer
• Valid commercial driver’s license (CDL) and medical examiner’s certificate as applicable to the weight class of the vehicle he or she will be responsible for driving and issued by the State in which you reside

Skills, Knowledge and Abilities

• Effectively communicate in English; both oral and written, with physicians, location employees and patients to ensure questions and concerns are processed in a timely manner.
• Helpful, knowledgeable and polite while maintaining a positive attitude
• Interpret a variety of instructions in a variety of communication mediums
• Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME)
• Maintain confidentiality and practice discretion and caution when handling sensitive information
• Mapping skills including ability to plan me-saving delivery routes
• Mechanical aptitude with ability to learn
• Medical terminology
• Multi-task along with attention to detail
• Must be able to accurately perform simple mathematical calculations using addition, subtraction, multiplication and division
• Properly work an electronic tablet device that is used for services after training
• Self-motivation, organized, me-management and deductive problem solving skills
• Work independently and as part of a team

Physical Demands

• Available for on-call assignments as needed
• Requires sitting, walking, standing, talking or listening
• Requires close vision to small print on computer and or paperwork and our electronic tablet
• Requires lifting and transporting of patient equipment and or move full & empty cylinders
• Requires contact with patients and equipment with potential exposure to contagious pathogens
• Requires driving a company vehicle for the majority of the workday
• Requires the ability to load, push, pull and li oxygen concentrators, oxygen tanks, portable oxygen units, positive airway pressure devices, wheelchairs, power wheelchairs, scooters, hospital bed parts, walkers, commodes and other home medical equipment and supplies in and out of location, warehouse, company vehicle, patient residence and/or delivery address

Machines, Equipment and Technical Abilities

• Demonstrating successfully, once properly trained, the ability to operate a liquid oxygen supply vessel, as required, for trans-filling liquid oxygen on an ongoing basis
• Electronic tablets and all corresponding equipment, such as blue-tooth ear-piece and dash mounts
• Email transmission and communication
• Internet navigation and research
• Loading, unloading and proper e down procedures of transported oxygen and other cargo as per company policy Microsoft applications including but not limited to Word, Excel, etc.
• Office equipment; fax machine, copier, printer, phone and computer
• Operating the assigned company vehicle safely according to weight class and licensure required, to include installed apparatus (e.g., cryogenic storage vessels)
• Operating vehicle mounted power li or rail gates as required
• Troubleshooting and repairing equipment
• Understanding and opera ng equipment used in trans-filling (e.g., legal for trade weigh scales, pressure gauges, flow meters, hand held oxygen analyzers and cryogenic trans-filling hoses)
• Understanding use of all applicable home medical equipment and supplies

Work Environment

• Office and warehouse environment
• Extensive travel via company vehicle required to patient’s homes and/or delivery address for set-ups and recurring deliverie

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Job Types: Full-time, Contract

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: On the road

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