ABOUT ACW

Adobe Care & Wellness (ACW) is an organization whose culture is based on inclusivity and guided by a driving mission to positively impact the lives we touch. Founded in 2018, ACW is a woman-owned business, recognized as one of Arizona’s fastest-growing companies and a Phoenix Business Journal’s “Best Places to Work.” Based out of Phoenix, AZ with satellite locations in multiple states, ACW is an integrated health solutions company that specializes in customizing programs for insurance groups, providers, hospitals, and families offering case management, in-home/in-clinic wellness assessments, preventative care, transitional care, and social work services. ACW is the only fully integrated healthcare provider in the nation offering top-tier, meaningful medical services with a variety of service lines. As we continue to expand and serve those in need, we are looking for people who want to make a difference.

POSITION SUMMARY

The Adobe Care & Wellness Medical Assistant (or Care Navigator, as we like to call you) will meet with members in their homes to complete preventative screenings. As a Care Navigator, you will work with and within physician practices to review medical charts with the goal of capturing missing data that will support care gap closures. In the Care Navigator role, you will also communicate with patients regularly to obtain current statuses, review visit plans, provide education, and collaborate with other professional staff. Additionally, you will coordinate appointments and other service needs for a higher rate of care gap closure while meeting the outlined quality measurements.

This position requires travel in and around Prescott and surrounding Yavapai County to provide in-home support to our patients.

DUTIES & RESPONSIBILITIES

• Work collaboratively within a team setting to provide positive patient outcomes.
• Demonstrate professional, appropriate, and effective communication with patients, families, and other team members to ensure the continuum of care.
• Maintain patient confidentiality, following HIPPA guidelines and regulations.
• Will be required to travel to assigned members’ homes for screenings.
• Adheres to outpatient treatment center policies and procedures to ensure safety and quality care.
• Perform in-home preventative care testing and education.
• Collect and submit data to and from EMR.
• Demonstrate a positive and professional attitude in providing customer service and quality care.
• Performs other duties as assigned.

SKILLS & QUALIFICATIONS

• Medical experience strongly preferred
• Must have the willingness to drive with a clean driving record
• Reliable transportation
• Excellent communication skills, both verbal and written
• Requires problem-solving and decision-making
• Must be able to work in a self-directed environment
• Must have a willingness to drive and a good driving record
• Identify and resolve problems in efficient and effective ways
• Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight
• Adapts to changing business needs, conditions, and work responsibilities

EDUCATION, LICENSES, & CERTIFICATIONS

• High School diploma or GED required
• Medical Assistant schooling is strongly preferred
• Medical Assistant certification preferred

PHYSICAL DEMANDS

• Must be able to drive long distances, which may require a two-hour radius of your designated county (travel time is paid and mileage reimbursement is available).
• Must be comfortable with working in a variety of conditions, including members’ homes, physicians’ offices, cold conditions, and hot conditions.
• Must be able to physically perform the essential duties of the position which include lifting 30 lbs., transporting materials, stooping, kneeling, crouching, reaching, use of hands, balancing, walking, standing, talking, hearing, and typing.
• Must be able to pass a drug screen and background check.

EQUAL EMPLOYMENT OPPORTUNITY

ACW is an Equal Opportunity Employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.