The Medical Assistant shall provide support services to providers and the health center team to help ensure the health center runs smoothly. This position shall be responsible for administrative and clinical tasks, such as maintaining patient records, preparing patients and rooms for examination, assisting providers with exams, and performing front-end duties.

PRIMARY RESPONSIBILITIES

1. Room patient, review and update appropriate health history with the patient at each visit and inform the provider of changes in the patient’s health history.

2. Measure vital signs and prepare the patient for examination.

3. Perform reconciliation of the patient's medication list to include documentation of any medication refills needed with the patient.

4. Ensure all related reports, labs, and information are in the patient’s chart.

5. Assist the provider in the exam room as directed.

6. Clean the exam table, instruments, and room after each patient and prepare the exam room for the next patient.

7. Perform routine medical support procedures independently or under the direction of the healthcare provider as required.

8. Reinforce provider instructions to patients. Provide appropriate resources for patient education and follow-up care.

9. Receive and direct phone calls, schedule appointments, check in patients, obtain necessary patient information to update patient records, and ensure all forms and consents are completed by patients.

10. Act as a productive team member, assuring services meet the needs of each patient.

11. Maintain standards of infection control, confidentiality, and HIPPA compliance.

12. Adhere to all Agency approved policies and procedures.

13. Perform other duties as assigned by the supervisor or Health Center management.

POSITION REQUIREMENTS

1. High School Diploma or GED Equivalent Required.

2. One year of patient care experience preferred

3. Medical Assistant Certification preferred.

4. Knowledge of HIPAA regulations and medical terminology.

5. Strong organizational and computer skills.

6. Ability to maintain good working relationships with others.

7. Exhibits a high level of professionalism and confidentiality in dealing with issues.

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS

1. Ability to lift and carry up to 25 lbs., lift and support patients with and without help.

2. Ability to walk and stand for extended periods.

3. Regular exposure to infectious diseases, blood and airborne pathogens, needle sticks, hygiene issues, and other odors.

4. Able to tolerate clinical smells.

5. Ability to read digital readouts, recognize colors and operate necessary medical equipment.

6. Ability to operate mechanical devices used by patients.

7. Ability to wear necessary hospital masks, gowns, gloves, and close-toed shoes.

Community Health Center of the North Country offers an employee-friendly environment with excellent benefits and a generous time off package.