A VSI Medical Assistant is a talented and empathetic health care professional who works as a part of our nationally recognized team to provide the highest quality care to our patients. As a concierge practice, each team member is expected to deliver elevated care for our patients and work collaboratively with our medical team and support functions. The VSI Medical Assistant directly assists the physicians and physician assistants while keeping patient satisfaction a top priority.

Skills/Qualifications/Behaviors:

• The ideal candidate must possess superior customer service skills and enjoy being a part of a dynamic team; must be able to prioritize, multi-task, and work at a fast pace, all with a smile and a cheerful disposition. Words to best describe successful individuals in this role: strong work ethic, caring, empathetic, cooperative, supportive, service-oriented (“How can I help you?”), clear communicator, detail-oriented.
• A college degree is preferred.
• Training is provided.

Essential Job Responsibilities:

• Assist physicians and physician assistants with preparing patients for examinations and procedures.
• Greet and escort patients to exam rooms, obtain and document patient history and chief complaint, and prepare them for the office visit.
• Prepare all medication prescriptions, physical therapy orders, diagnostic testing orders, and others in accordance with the physician’s direction.
• Provide patient education with regards to office policies, medications, management of disease, home treatments, and special diets using appropriate medical terminology as directed by the physician.
• Respond to patient phone calls and assist with their needs.
• Calling prescriptions into the pharmacy for the physician.
• Obtain any necessary insurance authorizations for the patient’s treatment.
• Exhibit appropriate and professional legal and ethical conduct.
• Maintain supplies, equipment, stocking, and sterilizing instruments ensuring work cores and patient rooms are presentable.
• Practicing OSHA safety standards.
• Acquire data from patients for studies in which they may be enrolled
• Other duties as assigned

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Free parking
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Medical specialties:

• Surgery

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
All patients and staff wear masks. Patient rooms sanitized after each appointment. Common area surfaces sanitized throughout the day.

Education:

• Bachelor's (Required)

Experience:

• EMR systems: 1 year (Preferred)
• Customer service: 2 years (Required)

License/Certification:

• BLS Certification (Preferred)
• Certified Medical Assistant (Preferred)

Work Location: In person

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