Medicaid Intake Specialist Job at Area Agency on Aging Palm Beach/Treasure Coast Inc.
Area Agency on Aging Palm Beach/Treasure Coast Inc. West Palm Beach, FL 33407
Completing initial and annual screenings for Department of Elder Affairs programs.
Position is required to:
- Assist with prioritization of consumers for program and service eligibility by completing a eligibility assessments
- Ensure consumers have a complete understanding of pertinent policy information and program requirements regarding available care options
- Be able to provide accurate explanation to consumers about programs and services
- Enter and maintain intake information using a web based data base and complete various forms and reports as needed to properly process consumer throughout the intake process
- Accurately enroll clients for programs based on eligibility criteria
- Assist with the process of ensuring service standards and outcome measures are met in regards to providing appropriate quality consumer care in alignment with funder compliance requirements
- Complete screening following training instruction to meet all quality assurance measures and ensure for accuracy and completeness of screenings
Minimum Requirements for position:
- GED or HS Diploma and a minimum of three (3) years’ experience in case management, social services, call center services or related work experience OR
- AA degree in a human service filed and a minimum of one year of experience in information and referral services, case management, social services, call center services or related work experience OR
- Bachelor’s Degree in a human services field
- Additional language of Spanish or Creole a plus
Partial remote schedule offered after successful completion of training.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
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