Med Legal Spec HIM / Per Diem / Release of Information / Kearny Mesa Job at SHARP HEALTHCARE
Hours
Shift Start Time: 8 AM
Shift End Time: 4:30 PM
Additional Shift Information:
Weekend Requirements: As Needed
On-Call Required: No
This is a per diem position located in Kearny Mesa (San Diego County).
What You Will Do
To process all forms of requests for protected health information (PHI) by abstracting information from multiple Sharp HealthCare (SHC) systems. Request types include subpoenas, audits, sensitive information, etc. Ensures they are valid, accurate, appropriate, and completed within established timeframes, in accordance to state and federal laws, while meeting the goals and mission of SHC. Functions include record retrieval, faxing, mailing, e-mailing, e-delivering, copying, filing, data entry, customer service, essential reception skills, all while protecting patient's privacy.
Required Qualifications
High School diploma or Equivalent GED required. If offered this position then you will be asked to please provide proof of your high school diploma or GED.
2 Years Experience in a Health Information Management department
Experience with speaking to customers on the phone and in person
Preferred Qualifications
ROI experience
Data entry experience
Certified in Healthcare Privacy and Security (CHPS) - The American Health Information Management Association (AHIMA) -PREFERRED
Registered Health Information Technician (RHIT) - The American Health Information Management Association (AHIMA) -PREFERRED
Essential Functions
Confidentiality
Complies with SHC Policies and Procedures, along with state and federal laws, when processing release of PHI requests. Observes patient confidentiality and promotes safekeeping of PHI when releasing information.
Respects the confidentiality of information regarding patients, physicians and fellow employees.
Reviews and verifies that each page released belongs to the patient whose records are permitted to be released.
Abides by all HIPAA Privacy and Security Rules for ROI to achieve zero privacy breaches and/or violations of patient privacy.
0 HIPAA/Privacy violations = Consistently exceeds standards
1 HIPAA/Privacy violations = Exceeds standards
2 HIPAA/Privacy violations = Meets standards
3 HIPAA/Privacy violations = Below standards
4 or more HIPAA/Privacy violations = Consistently below standards
Customer service
Provides courteous and professional customer service support for the department by assisting physicians, patients, and any other requestors with ROI.
Answer the telephone within three rings and help with customer walk-ins.
Promotes and fosters positive customer service experiences.
Receives/Processes/Assists customers in proper completion of requests for release of medical record information according to established policy and procedure requirements.
Contacts requestors to clarify vague or incomplete authorizations.
Provides appropriate feedback to requestors in a timely manner.
Practices closed loop communication.
Properly creates, responds to and completes electronic tasks within the electronic record.
Manage shared inboxes.
Communicates with vendor as needed.
Communicates SHC, Policies, Procedures, and Guidelines to customers.
Meetings
Attends and is active during all assigned meetings.
Attends all meetings assigned.
Utilize active listening skills and positive body language.
Productivity reporting
Collects, reviews for accuracy and submits accurate individual, departmental productivity reports, and quality statistics by established due date.
Quality
Assures that all work completed is in accordance with the quality of Sharp Policies and Procedures as well as that of a High Reliability Organization (HRO).
Review all ROI requests for appropriateness, validity, and HIPAA compliance before disclosure of any PHI.
Follows established guidelines for ROI in accordance with HIPAA Privacy, Security Rules and applicable laws.
Perform quality control of the paper and electronic health record, checking for both data integrity and image quality.
Demonstrates job ownership.
Ensures low supply levels are reported to department leadership.
Completes any reporting or quality related tasks assigned by leadership.
Observe, evaluate, and communicate with management.
Actively participates in performance improvement opportunities.
Timely reporting of and assistance with duplicate registrations.
Report any errors in indexing and documentation.
Scanner equipment maintenance – cleans, maintains and calibrates scanning equipment.
Release of information process
Assures that all ROI requests are prioritized and processed accurately in accordance to SHC Policies, Procedures and Guidelines, HIPAA, CMIA, LPS, and other laws pertaining to the ROI. Always ensure that necessary documentation has been obtained in order to meet the legal standards for releasing records, both sensitive and non-sensitive.
Documents all requests and notes in the electronic tracking system in accordance with established procedures.
Process all customer requests within 15 days of receipt, unless otherwise stated.
Process all subpoenas in accordance to the directions on the subpoena.
Meets all turnaround times both established and implied.
Ensure that all requests are reviewed within 24 hours of being assigned.
Provide copies, and supports SHC Legal and the Risk Management department upon their request.
Consults with direct leadership, quality, risk management and Sharp legal as needed to release records on vague or difficult authorizations.
Ensures records containing sensitive information are processed appropriately.
Retrieve documents from all appropriate systems for ROI.
Fulfill the role of SHC custodian of records to include attending depositions, hearings, and/or trials.
Receives, logs in, processes and tracks release of information requests in accordance with Confidentiality and Release of Information policies and procedures.
Order and process records requests audits.
Typing skills
Using a keyboard, required to type proficiently and accurately.
Type a minimum of 30 words per minute with 0-2 errors.
Proof work.
Knowledge, Skills, and Abilities
Must be knowledgeable of Health Insurance Portability and Accountability Act (HIPAA), Confidentiality of Medical Information Act (CMIA), Lanterman-Petris Short Act (LPS), and other laws pertaining to the ROI.
Proficient in Microsoft Office programs (Word, Excel and Outlook, etc.)
Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class
H.S. Diploma or Equivalent; Certified in Healthcare Privacy and Security (CHPS) - The American Health Information Management Association (AHIMA); Registered Health Information Technician (RHIT) - The American Health Information Management Association (AHIMA)
Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Shift Start Time: 8 AM
Shift End Time: 4:30 PM
Additional Shift Information:
Weekend Requirements: As Needed
On-Call Required: No
This is a per diem position located in Kearny Mesa (San Diego County).
What You Will Do
To process all forms of requests for protected health information (PHI) by abstracting information from multiple Sharp HealthCare (SHC) systems. Request types include subpoenas, audits, sensitive information, etc. Ensures they are valid, accurate, appropriate, and completed within established timeframes, in accordance to state and federal laws, while meeting the goals and mission of SHC. Functions include record retrieval, faxing, mailing, e-mailing, e-delivering, copying, filing, data entry, customer service, essential reception skills, all while protecting patient's privacy.
Required Qualifications
High School diploma or Equivalent GED required. If offered this position then you will be asked to please provide proof of your high school diploma or GED.
2 Years Experience in a Health Information Management department
Experience with speaking to customers on the phone and in person
Preferred Qualifications
ROI experience
Data entry experience
Certified in Healthcare Privacy and Security (CHPS) - The American Health Information Management Association (AHIMA) -PREFERRED
Registered Health Information Technician (RHIT) - The American Health Information Management Association (AHIMA) -PREFERRED
Essential Functions
Confidentiality
Complies with SHC Policies and Procedures, along with state and federal laws, when processing release of PHI requests. Observes patient confidentiality and promotes safekeeping of PHI when releasing information.
Respects the confidentiality of information regarding patients, physicians and fellow employees.
Reviews and verifies that each page released belongs to the patient whose records are permitted to be released.
Abides by all HIPAA Privacy and Security Rules for ROI to achieve zero privacy breaches and/or violations of patient privacy.
0 HIPAA/Privacy violations = Consistently exceeds standards
1 HIPAA/Privacy violations = Exceeds standards
2 HIPAA/Privacy violations = Meets standards
3 HIPAA/Privacy violations = Below standards
4 or more HIPAA/Privacy violations = Consistently below standards
Customer service
Provides courteous and professional customer service support for the department by assisting physicians, patients, and any other requestors with ROI.
Answer the telephone within three rings and help with customer walk-ins.
Promotes and fosters positive customer service experiences.
Receives/Processes/Assists customers in proper completion of requests for release of medical record information according to established policy and procedure requirements.
Contacts requestors to clarify vague or incomplete authorizations.
Provides appropriate feedback to requestors in a timely manner.
Practices closed loop communication.
Properly creates, responds to and completes electronic tasks within the electronic record.
Manage shared inboxes.
Communicates with vendor as needed.
Communicates SHC, Policies, Procedures, and Guidelines to customers.
Meetings
Attends and is active during all assigned meetings.
Attends all meetings assigned.
Utilize active listening skills and positive body language.
Productivity reporting
Collects, reviews for accuracy and submits accurate individual, departmental productivity reports, and quality statistics by established due date.
Quality
Assures that all work completed is in accordance with the quality of Sharp Policies and Procedures as well as that of a High Reliability Organization (HRO).
Review all ROI requests for appropriateness, validity, and HIPAA compliance before disclosure of any PHI.
Follows established guidelines for ROI in accordance with HIPAA Privacy, Security Rules and applicable laws.
Perform quality control of the paper and electronic health record, checking for both data integrity and image quality.
Demonstrates job ownership.
Ensures low supply levels are reported to department leadership.
Completes any reporting or quality related tasks assigned by leadership.
Observe, evaluate, and communicate with management.
Actively participates in performance improvement opportunities.
Timely reporting of and assistance with duplicate registrations.
Report any errors in indexing and documentation.
Scanner equipment maintenance – cleans, maintains and calibrates scanning equipment.
Release of information process
Assures that all ROI requests are prioritized and processed accurately in accordance to SHC Policies, Procedures and Guidelines, HIPAA, CMIA, LPS, and other laws pertaining to the ROI. Always ensure that necessary documentation has been obtained in order to meet the legal standards for releasing records, both sensitive and non-sensitive.
Documents all requests and notes in the electronic tracking system in accordance with established procedures.
Process all customer requests within 15 days of receipt, unless otherwise stated.
Process all subpoenas in accordance to the directions on the subpoena.
Meets all turnaround times both established and implied.
Ensure that all requests are reviewed within 24 hours of being assigned.
Provide copies, and supports SHC Legal and the Risk Management department upon their request.
Consults with direct leadership, quality, risk management and Sharp legal as needed to release records on vague or difficult authorizations.
Ensures records containing sensitive information are processed appropriately.
Retrieve documents from all appropriate systems for ROI.
Fulfill the role of SHC custodian of records to include attending depositions, hearings, and/or trials.
Receives, logs in, processes and tracks release of information requests in accordance with Confidentiality and Release of Information policies and procedures.
Order and process records requests audits.
Typing skills
Using a keyboard, required to type proficiently and accurately.
Type a minimum of 30 words per minute with 0-2 errors.
Proof work.
Knowledge, Skills, and Abilities
Must be knowledgeable of Health Insurance Portability and Accountability Act (HIPAA), Confidentiality of Medical Information Act (CMIA), Lanterman-Petris Short Act (LPS), and other laws pertaining to the ROI.
Proficient in Microsoft Office programs (Word, Excel and Outlook, etc.)
Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class
H.S. Diploma or Equivalent; Certified in Healthcare Privacy and Security (CHPS) - The American Health Information Management Association (AHIMA); Registered Health Information Technician (RHIT) - The American Health Information Management Association (AHIMA)
Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.