Provides administrative support for district staff and provides assistance to field personnel. Maintains the office and/or department daily operations. Applies judgment and initiative to resolve problems, manage calendars and ensure follow through on assigned tasks.

Essential Functions

• Provides administrative support for the Managing Director. • Arranges venues for Regional meetings. Prepares and distributes agenda and related materials; takes, transcribes and distributes meeting minutes. • Establishes and maintains filing and retrieval systems; stores often-confidential files, databases, records and schedules, using both electronic and paper media. • Reviews incoming mail. Ensures that customer service mail is promptly responded to by the terminal. • Supports the efficient daily operation of the office, including maintenance and ordering of supplies and equipment. • Gathers information necessary to prepare reports for meetings • Assists with and/or completes annual departmental budget and reviews periodically to ensure department is within budget; maintains ledger of expenses by District staff • Reviews and logs incoming invoices. • Monitors and updates Learning Management System (LMS) database. • Completes and maintains regional staff check-list.

Minimum Education

• High school diploma or GED required.

Minimum Experience

• Five (5) years experience required in office administration or related area.

Required Skills, Abilities and / or Licensure

• Software skills, including use of Microsoft Office software and web-based applications. • Verbal and written communication skills necessary to explain complex and/or confidential information. • Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals. • Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions. • Ability to develop effective methods for tracking and monitoring data or information. • Knowledge of concepts, practices, policies and procedures related to FedEx Ground organization.

EEO Statement

FedEx Ground is an equal opportunity / affirmative action employer (Minorities/Females/Disability/Veterans) committed to a diverse workforce