Job Summary: Responsible for coordinating outreach to patients, community physicians and social media.

Responsibilities:

• In coordination with SB Administrative Services liaison, visits community physicians on regular basis to build relationships and deliver collateral and ensure communication of patient reports from NSC physicians.
• Acts as primary contact with patients for practice questions and social media inquiries.
• Act as a lead for practice social media campaigns including writing, photography, and videography.
• Provides administrative support for practice events.
• Maintains records of all patient appointments, surgical volume, referral volume, and other practice statistical tracking needs.
• Tracks all patients generated by outreach and social media programs and tracks ROI on programs.
• Tracks PMD and Urgent Care referral pattersn and makes recommendations for improvement.
• Manages the practices recall and no-show program.
• Provides staff training for outreach and social media programs.
• Other duties as assigned.

• B.S. Degree in Business or similiar discipline, two to three years of healthcare, or physician practice experience.
• Fluency in MS office and CRM related software and social media platforms.

Essential Skills and Abilities:

• Articulate, excellent communication skills, professional appearance, team player and strong organizational skills with attention to detail

In accordance with the New York State Department of Health (DOH) order that all hospitals and nursing homes “continuously require all covered personnel to be fully vaccinated against COVID-19.” Upon receipt of a conditional job offer, candidates who are not already vaccinated must obtain the first dose of the vaccine within three (3) calendar days of job offer and must obtain any subsequent doses in accordance with the vaccine protocol. The order allows for limited medical exemptions with reasonable accommodations, consistent with applicable law.

Physical Demands:

May spend a great deal of their professional day walking, standing, moving and manipulating equipment, as well as lifting and moving objects, equipment and supplies. It is reasonable to anticipate lifting 20-25 pounds in any given day. Bending or twisting of the body may also be a frequent occurrence. Must be able to sit for long periods of time, and must have manual dexterity to work computer systems and keyboard.