Req #

WD00044314

Career area:

Strategy and Operations

Country/Region:

United States of America

State:

North Carolina

City:

Morrisville

Date:

Monday, November 14, 2022

Working time:

Full-time

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you...

Lenovo is looking to hire a Market Intelligence Leader for its International Support Services Organization (ISS). In this role, you will:

• Lead strategic programs and initiatives, in support of the senior leadership team of the International Support Services Organization (Solutions and Services Group, SSG).
• You will work hand in hand with the Head of Strategy & Operations and other Senior Leadership of ISS Organization, SSG Strategy team to drive Transformation, Lead Innovation by leveraging Technology, bringing Industry Best Practices and Models in Service Delivery to make Lenovo best in Class on Customer Experience while continue to do deliver best in Class Services Cost Structure.
• You will create common operational frameworks, governance models, bring Market Intelligence to create benchmarks in Services with the Industry and interlocked strategies across the business Groups within ISS. You will be responsible for achieving results through cross-functional program management and strong relationships.

The ideal candidate is a proven Program Director who is passionate about working with product and operations teams to scale new businesses and enable data-driven decision-making. You must be a highly motivated self-starter with a vision for market leadership in Services.

Basic Qualifications:

• Bachelor’s degree
• 10+ years of Business Operations & Market Intelligence experience
• Experience with Services business lines (especially in hardware- or product-based companies)

Preferred Qualifications:

• Experience working in a global company or with globally dispersed stakeholders
• MBA or 3+ years of Corporate Strategy or Consulting experience
• Experience supporting Services Organization with a strong understanding of Technological Developments and Industry Trends
• Experience at a Fortune 500 firm as well as a technology start-up environment
• English and Chinese fluency will ensure the candidate is best positioned for success in this role
• Project Management Skills.
• Excellent written and oral communication skills.

The base salary range for this position in Colorado, New York City, Nevada and Washington, is $153,850 - $181,000. Individuals may also be considered for bonus and/or commission. Lenovo’s various benefits can be found on www.lenovobenefits.com.

TO BE DELETED - Multiple Cities (OLD)

* New York - New York - United States of America, * Houston - Texas - United States of America, * Miami - Florida - United States of America, * Dallas - Texas - United States of America, * Boston - Massachusetts - United States of America, * Tampa - Florida - United States of America, * Orlando - Florida - United States of America, * Columbus - Ohio - United States of America, * Atlanta - Georgia - United States of America, * Austin - Texas - United States of America, * Bedminster - New Jersey - United States of America, * Chicago - Illinois - United States of America, * FT. Worth - Texas - United States of America, * Hopkinton - Massachusetts - United States of America, * LAWRENCEVILLE - Georgia - United States of America, * Morrisville - North Carolina - United States of America, * Plantation - Florida - United States of America, * Smyrna - Georgia - United States of America, * Whitsett - North Carolina - United States of America