Position: Manager Cash Operations

Primary Location: Harwich Port

Employment Status: Full-time, Salaried/Exempt

Reports To: CFO

Summary/Objective

The Manager of Cash Operations will oversee and provide subject matter expertise in the timely and accurate processing of all cash activities for Outer Cape Health Services (OCHS). The incumbent will manage all reconciliation and tracking operations of cash across all sites and will work with stakeholders on processes and controls.

Essential Functions

• Independently manage and monitor daily work related to the resolution of third-party payer accounts receivable to insure the appropriate posting of cash to accounts receivable in Epic.
• Daily reconciliation of all bank accounts against AR or GL.
• Daily reconciliation of credit card payments.
• Daily reconciliation of remittance and receivables in the QS1 pharmacy system.
• Responsible for the daily accounting of petty cash.
• Responsible for ERA, EDI and EFT enrollment with the payers. Maintain a 95% electronic payment.
• Follow-up with Payer/EPIC on unposted cash.
• Maintains relationship with Credit Card Merchant on MID processing.
• Responsible for Payer Portal Access for EOB retrieval.
• Maintain and produce daily reporting of unapplied cash.
• Develop and maintain all policies and procedures related to cash controls.
• Responsible for developing training and support for all staff members that handle cash.

Core Competencies

• Functional knowledge
  • Accounting principles
  • Financial management
  • Patient billing
  • Medical Insurance, Billing and Coding
  • Insurance terms and Explanation of Benefits
  • Project management
  • Management
  • Computer skills
• Interaction and Collaboration
  • Strong interpersonal skills
  • Strengthening collaborative relationships

• Results and Detail-Oriented
  • Thoroughness
  • Accuracy
  • Attention to detail
• Communication
  • Excellent oral and written communication skills
  • Excellent telephone skills

• Self-Management/Personal Skills
  • Ethical
  • Self-direction
  • Detail-oriented
  • Dependability
  • Multi-tasking
  • Resourcefulness

Required Qualifications, Education, and Experience

• Minimum AA degree; BS or BA
• 3 5 years management experience
• 3 5 years of Cash Operations

Supervisory Duties

• Directly supervises the Patient Accounts Staff.

Physical and Mental Job Requirements

• Use of and/or subject to:
  • Vehicle
  • Light equipment
  • Computers/monitors
• Physical requirements:
  • Occasional lifting carrying up to 20lbs
  • Occasional bending
  • Occasional squatting
  • Occasional kneeling
  • Occasional reaching
  • Occasional standing
  • Frequent sitting
  • Occasional walking
  • Occasional fine motor control
  • Occasional finger dexterity
  • Frequent handwriting and typing
  • Occasional visual perception
  • Occasional visual inspection
  • Occasional hand/eye coordination
  • Frequent speaking
• Mental requirements:
  • Understand and apply routine verbal and/or written instructions
  • Understand and apply non-routine verbal and/or written instructions
  • Understand complex problems and collaborate to explore alternative solutions
  • Organize actions to complete sequential and/or routine tasks
  • Organize and prioritize individual work schedule to manage multiple patients, tasks, and/or projects
  • Organize and prioritize the work schedules of others to manage multiple patients, tasks and/or projects
  • Make decisions that have an impact on the individuals work
  • Make decisions that have an impact on the immediate work units operations and/or services
  • Make decisions that have significant impact on a departments credibility, operations, and/or services
  • Make decisions that have an impact on the health and wellbeing of patients
  • Communicate and exchange routine/basic information
  • Communicate and explain a variety of information
  • Communicate in-depth information for the purpose of interpreting, and/or negotiating
  • Communicate complex medical information to patients and patient families
  • Memorization/concentration
  • Learning/knowledge retention
  • Preparing/analyzing numerical figures
  • Analyzing/examining/testing data
  • Emotional/behavioral self-regulation
  • Interacting with others

Work Environment

• The functions of this role are conducted in an office environment.

Hours of Work

• This role is paid on a salaried basis.
• The hours of work for this position are:
• Typically, full-time salaried employees work 40 hours during a [Monday through Friday or Sunday through Saturday] workweek. However, this is a salaried position. Therefore, the individual is expected to work as required to complete the duties of the position. This may mean hours beyond 40 per week are required.

AAP/EEO Statement

Outer Cape Health Services is committed to a firm policy in favor of equal employment opportunity and will abide by all applicable state and federal regulations by not discriminating against any applicant or employee on the basis of race, religion, color, creed, sex, age, national origin, citizenship status, marital status, sexual orientation, gender identity and expression, disability or veteran status. Our commitment to equal employment opportunities shall include employment, upgrading, promotion, demotion, transfer, leaves or other absences from work, layoff, compensation and benefits, selection for training or other education, professional opportunities and conflict resolution.

It is also the policy of OCHS to take affirmative action to employ and to advance in employment, all persons regardless of their status as woman, minority or individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements.

Please inform us of any necessary accommodations required during the application process and/or at any time during employment.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.