Mediate Management Company is a well-established and respected residential property management company. We have over 160 employees and have been in the business since 1985.

We are a well-established and growing full-service Property Management Company in Charlestown, and we have an immediate opening for a Maintenance Administrative Clerk! Please visit our website at www.mediatemanagement.comto learn more about our company.

*Candidates with prior experience dispatching are highly preferred! The position requires proficiency in written and verbal communication, computer literacy and the abilityto perform extremely detailed clerical work and record keeping for our busy maintenance facility to assist our maintenance, cleaning, and snow departments.

Our Maintenance Administrative Clerk is the first point of contact for client inquiries and delivers outstanding solutions-based service. Our maintenance administrative team members develop strong working relationships with clients (internal and external) and learn to understand what our clients need and how we can help them. The maintenance administrative team works with our clients and property managers to ensure that common questions and concerns are handled in a timely manner by providing support, research, and issue resolution. This position is critical to the overall client experience.

*Qualified candidates will have prior experience as a Dispatcher with some knowledge of maintenance and/or construction terminology.

Duties include but are not limited to:

· Prepare and track contracts and proposals

· Relay messages and special instructions to service personnel in the field via phone and our Dispatch computer program

· Receive, record, and distribute work orders

· Enter accurate and complete information in the Dispatch program

· Order materials and supplies as requested

· Post material receipts to work orders

· Approve Dispatch work orders

· Maintain cleaning, maintenance, snow, and construction files

· Maintain vehicle maintenance records

· Operate standard office equipment such as computers and copiers

Position Requirements:

· Satisfactory background (CORI) and credit history

· Regular attendance

· Prior dispatching experience, highly preferred

· Effectively present information and respond to questions from clients, property managers, and office team

· Must be flexible and willing to work extra time during busy times

· Manage time effectively and adapt quickly to changing priorities

· Exceptional attention to detail and organizational skills

· Strong interpersonal and business communication skills

· Analytical skills to gather and interpret lengthy information from clients

· Promptly handle telephone and email messages in a fast-paced office environment

· Ability to work independently with some direction (self-motivated and proactive)

· Ability to problem solve and follow through

· Proficiency with Microsoft Outlook, Word, and Excel

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

This is a full-time position (40 hours a week, 8:30 am – 5:30 pm, Monday through Friday with a 1-hour unpaid meal break) that may infrequently include some evening work. We offer the following benefits (subject to plan terms):

· $23.00 - $28.00 per hour, commensurate with experience

· Medical and dental benefits start on the first day of employment

· Paid time off and paid holidays

· Ability to enroll in the 401(k) Profit Sharing Plan after meeting eligibility requirements

· On-site parking available

· T accessible (Sullivan Square, Orange line)

· Office work environment

Candidates selected to move forward to the application and interview process are required to provide three (3) professional references (individuals who are familiar with work ability and quality).

To apply, please submit a copy of your resume. If you are a candidate that we would like to meet, we will contact you as soon as possible. Thank you for your interest.

Job Type: Full-time

Pay: $23.00 - $28.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Experience:

• Dispatching: 1 year (Required)

Work Location: One location

Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.