Weatherford BMW is looking for a Loaner Coordinator to join our growing and expanding team! Being part of Sunwise Auto Group is more than just new and used sales, parts, and service. Our team strives to simplify every aspect of buying, owning, and servicing every vehicle. We are proud to sell and service these vehicles and are always seeking qualified, enthusiastic individuals to join our growing team!

We are a progressive, fast-paced, growing company focused on a premium customer experience. At Sunwise Auto Group, we offer a work environment that is drastically different than most and is fostered by great leadership, teamwork, and professionalism at all levels. Join our team if you have a positive attitude, talent, and passion for cars!

Our ideal candidate will have a passion for cars while delivering a premium brand experience. Our Loaner Coordinators have great people skills and are willing to go the extra mile for our customers. They are true ambassadors of our company with their relationship building skills. Jump start your career in the Automotive Industry – with a premium brand, being a part of Sunwise Auto Group would be an excellent opportunity for you!

BENEFITS:

• Professional, fun, and friendly work environment with supportive management
• A great working environment with the latest equipment
• PTO, paid holidays, and floating holidays
• Excellent benefits package including Medical, Dental, & Vision
• Opportunities for career growth and advancement
• Paid Life Insurance
• Flexible Spending Accounts
• 401K and employer match
• Employee discounts on vehicle purchases, parts, and service
• New remodeled facility

RESPONSIBILITIES:

• Ensures that loaner vehicles are checked out and returned according to company and third-party policies
• Makes sure that ready and returned vehicles are arranged in showroom, service, or designated area according to company policy
• Properly create loaner vehicle agreements ensuring that clients provide driver’s license, insurance, and credit card
• Effectively communicate information to service advisors, technicians, porters, and management
• Provide a seamless handoff of the loaner vehicle to the client explaining the walkaround sheet, the vehicle itself and what is expected upon their return to the dealership
• Create repair orders to charge clients for toll road violations, parking tickets, or damage to the vehicle
• Daily check on existing inventory for compliance of our standards such as full tank of gas, cleanliness of vehicle and mileage
• Check in vehicles as they come in from clients by going over vehicle for possible damage, excessive miles, cleanliness, and fuel levels
• Files documentation with insurance or state or federal agency and in accordance with company policies
• Ensure returned vehicles are washed, fueled, and ready to go for future clients
• Maintain and adhere to rental policies and procedures

QUALIFICATIONS:

• Exceptional customer service and communication skills
• Experience at a rental car facility a plus
• Experience at an automotive dealership a plus
• Ability to drive manual a plus
• Valid driver’s license

COMPENSATION:

The Loaner Coordinator Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $18.00 and $18.00. The position may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.

• This position pays hourly plus monthly bonus.

We are a drug free environment. As part of our hiring process, we conduct a post-offer background check and drug screening.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

COVID-19 guidelines:
We also want to let you know that the dealership has a COVID-19 prevention and response plan in place and is following the federal, state, and local protocols and guidelines for conducting operations during the pandemic, including social distancing, and other preventative measures.