These roles are responsible for preparing merchandise for delivery to the customer’s home. Driving, delivery, installation, and demonstration of merchandise in customer’s home. Performs a variety of customer service functions; strives to serve the customer professionally at all times. Must be available to work evenings, weekends and holidays.

ESSENTIAL FUNCTIONS:

1. Operates vehicles safely on public roads between the distribution center and/or store and customer’s homes; maintains the vehicle’s condition by completing the vehicle inspection checklist.

2. Secures and maintains the company issued tools.

3. Observes all state and federal traffic laws and wears a seatbelt while in the company vehicle at all times; wears OSHA required equipment consistent with moving merchandise.

4. Calls customers and completes pre-delivery checklist.

5. Learns and complies with the company’s loss prevention program by working in a safe manner; identifies, reports and resolves unsafe conditions that may result in property damage or personal injury.

6. Delivers merchandise including unpacking, setting up, touch ups, minor repairs, refurbishing, testing and checking products and servicing merchandise as needed.

7. Delivers and returns merchandise with proper use of shipping blankets and tie-downs to secure the merchandise.

8. Uses a dolly or assistance from the driver helper to safely deliver merchandise.

9. Makes sure merchandise is properly installed and demonstrated for the customer.

10. Follows the daily delivery schedule.

11. Performs minor service calls and repairs.

12. Removes and disposes of packing materials.

13. Uses all customer service satisfaction methods.

14. Participate in daily meetings to deploy strategies of improvement.

15. Responsible for other duties as required.

ADDITIONAL RESPONSIBILITIES:

1. Must have a clean driving record, valid driver’s license

2. Ability to be DOT certified if required.

3. Maintains cleaning supplies and equipment; notifies management concerning need for repairs

KNOWLEDGE AND SKILLS:

1. High school education or GED.

2. Ability to lift up to 75 lbs., 200 lbs. with the aid of a dolly or the assistance of another person without sustaining personal injury or damaging the merchandise.

3. Ability to read tags, instructions, maps, documents.

4. Clean, valid driver’s license – ability to be DOT certified if required.

5. Mechanical ability to install and service home appliances, electronics, etc.

6. Ability to work flexibility involving work hours, including weekends and holidays.

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Schedule:

• Holidays
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Work Location: On the road

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