Since opening our doors in 1902, CHS became a part of Florida's history.

CHS has been committed to growing and evolving to provide the right services and solutions to address the needs of children and families throughout the changing times. Every day, our team works with parents and kids to empower them and encourage them. With innovative technology solutions and a dedicated, experienced team throughout the state, we’re changing the face of foster care and positively impacting children and families’ lives for generations to come.

Join our team to continue to do good and create history serving Florida's children and families!

The Learning Development Specialist provides technical leadership with the production of web-based courses, curricula and the development and maintenance of the Children’s Home Society learning management system (LMS). Overall, the Learning Development Specialist contributes to the CHS high performance culture by exhibiting our values and providing quality results that position CHS as the leader in delivering proactive behavioral health, case management, community and early childhood solutions for children and families.

WHY JOIN CHS?

• Uplifting mission-driven work culture
• Make an impact in your community and become a part of Florida's history!
• Growth and professional development opportunities
• Great benefits package, including generous paid time off and holidays

Primary Job Functions

• Determine instructional design project goals, define objectives, and clarify content structure within constraints of the project.
• Provide consultation to evaluate the scope of the project; analyze content, target audience, job tasks, and learner environment to identify appropriate instructional strategies.
• Analyze input of Subject Matter Experts (SME’s) to develop and modify instructional material.
• Design and develop instructional strategies that meet the needs of adult learners in a training environment.
• Design and develop training materials including presentations, instructor and participant guides, classroom activities, practice exercises, and handouts.
• Prepare a summary of projects that includes a specific schedule of events (e.g., voiceovers, timing, visual effects and animations) and a proposed completion date.
• Design and develop training evaluation tools to measure learner mastery of course materials.

• Use a variety of course development software to develop and/or create interactive instructional materials based on sound instructional design methodology.
• Troubleshoot LMS end-user issues and problems and generate reports in support of the learners, administrators and supervisory users of the LMS.
• Serve as the primary point of contact for the LMS vendor communicating concerns and issues to the vendor’s technical staff.
• Work with subject-matter experts to create training curricula (learning paths) for categories of learners based on job titles, programs, role, etc.
• Evaluate emerging technologies and tools to improve LMS administration and course development.

• Develop a strong knowledge base and stay current on job-related issues and trends.
• Participate actively in departmental meetings, training and education, as well as the quality process.
• Comply with CHS’s code of conduct, policies, procedures and other obligations.
• Assist with training other team members and providing back up when necessary.
• Pick up projects on the fly; perform other duties as assigned from time to time.
• Demonstrate the CHS Common Bond values in the performance of all job duties.

Job Qualifications

Education, Licenses & Certifications:

• Bachelor’s degree in Education, Social Services, Business, Organizational Development, Human Resources or related degree from an accredited university, required
• Equivalent combination of education and experience may be considered

• Two years of experience in web-based curriculum development, required.
• Two years of project management experience, required.
• One year of experience in the management or administration of a learning management system, preferred.

Knowledge, Skills and Abilities

Knowledge of:

• CONVERSION AND DESIGN TOOLS | INSTRUCTIONAL DESIGN THEORY AND IMPLEMENTATION
• INSTRUCTIONAL TECHNOLOGY RELATED TO ONLINE LEARNING | PROJECT MANAGEMENT

• Planning, project management, organization and time management
• Oral and written communication, including presentation and platform
• Collaboration, teamwork, consulting, facilitation, coaching and mentoring
• Computer systems and MS Office, including Word, Excel and Outlook

• Perform at a high level of autonomy, with general supervision.
• Perform under strong demands in fast-paced, diverse, sometimes ambiguous environments.
• Commit to providing high customer satisfaction with positive service delivery results.
• Meet critical deadlines, while maintaining attention to detail, accuracy and quality.
• Handle highly stressful, sensitive situations; maintain confidentiality and professional boundaries.
• Demonstrate the behaviors of our CHS Common Bond Values.
• Be energetic, passionate and adaptable with a deep commitment to social service, empathy for children and families and a positive approach to embracing and managing change.
• Build and cultivate relationships and networks, inside and outside the organization.
• Take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Solve varied problems and document results using sound judgment.
• Conduct research, assemble and analyze data to prepare documents and draw valid conclusions.
• Build broad base of support among key decision-makers, influencers, stakeholders and constituencies

Schedule Expectations

Together, good can be done.