Lead Program Manager, Business Change Job at National Grid
National Grid Syracuse, NY 13202
$108,000 - $127,000 a year
Lead Program Manager, Business Change
Location: Syracuse, NY, US, 13202
Brooklyn, NY, US, 11217
Albany, NY, US, 12204
Waltham, MA, US, 02451
Division: Customer People Enablement
Job Type:
Requisition Number: 43850
Department:
Job Function: Business Change and Project Management
About us
Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.
To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.
National Grid is hiring a Lead Change Manager, for our US Customer Business. This position can be in any of our main locations in NY and MA.
Job Purpose
In order to take our position as leaders of a clean energy future, we set aggressive efficiency and carbon-reduction targets across the business. To reach those targets, we’re adopting new technologies on the grid and in the office and aligning our people to one vision of what it means to drive change in the utility industry. We are asking people to change the way they work and the way they think and that’s where you come in.
As the Lead Change Manager, you will play a pivotal role for the organization. You are an internal change practitioner, coach, ambassador and role model for the team and you will help us build a movement to transform our US business. Your focus will be to support the business through change, build buy-in and commitment to that change, while developing an enduring longer-term capability.
Key Accountabilities
Support and enable the implementation of change initiatives for the National Grid US Business, owning the design and implementation of action-oriented interventions to help lead individuals, teams and the organization as a whole through their change journeys as we continue on our evolution:
- Work with stakeholders across the organization to help them adapt to new changes and embrace transformational goals
- Provide coaching to leaders at various levels of the organization as they lead others through change
- Identify the change impacts to individuals and groups and create change plans that will help those people embrace the change
- Design and deliver interventions to help stakeholders respond and adapt to change impacts
- Partner with internal and external experts to design, develop and implement targeted communications campaigns
- Use a structured, data-driven approach to measure and report on effectiveness of change interventions and approaches
- Build and maintain a strong external network to ensure ongoing benchmarking and the ability to bring innovative and progressive ideas
- Identify training needs, create and implement training plans
Qualifications
- Bachelor's degree in a related area preferred
- 7 years of related experience
- Excellent facilitation skills in virtual and live environments
- Able to translate strategy, challenges, and emerging priorities into action
- Able to facilitate groups of senior leaders
- Flexible and adaptable – able to build rapport easily and flex their style to suit different audiences
- Emotionally intelligent and self-aware – able to read the room and respond to reactions in others
- Action oriented – able to demonstrate a bias for action in all endeavors
- Ability to successfully prioritize and handle multiple tasks
- Strong decision making and time management skills
- Excellent written and oral communication skills
More Information
Salary
Upstate, NY $108,000 - $127,000 a year
Downstate, NY $129,000 - $152,000 a year
Massachusetts $121,000 - $142,000 a year
Salary commensurate with location and experience
Upstate, NY $108,000 - $127,000 a year
Downstate, NY $129,000 - $152,000 a year
Massachusetts $121,000 - $142,000 a year
Salary commensurate with location and experience
This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.
National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.
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Nearest Major Market: Syracuse
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