• Perform all duties with respect to the Company’s Core Values, Mission Statement, and guest services standards.
• Assure the highest standards of restaurant service are met for the guests, the company, and the National Park Service.
• Perform all cashiering duties properly, ring up all sales before taking money, call out amount tendered in “dollars and cents”, place bills on register, and count back change.
• Suggest add-on sales to every transaction performed.
• Assist the F&B manager in the day-to-day operation of the café, especially in the absence of the F&B manager.
• Assist the Food & Beverage manager with staff supervision and training as needed.
• Assist the Food & Beverage manager in organizing the stock room, stocking product as necessary, making sure all displays are kept stocked, neat, and clean.
• Candidates will be responsible to know and work all areas of the café, working alongside all food outlet attendants.
• Communicate with location management regarding the café operation, business needs, staffing, and employee issues.
• Help with loading box truck with product needed to run the café on a daily basis.
• Coordinate with F&B manager regarding issues, product needs, merchandising, and training.
• Provide excellent guest service for all. Greet guests with a smile.
• Receive orders and help maintain inventory par levels in the cafe.
• Keep the café clean, which includes sweeping, vacuuming, dusting, polishing, mopping, and trash removal on a daily basis.
• Maximize sales by using menu knowledge and suggestive up-selling techniques.
• Handle change requests.
• Verify attendants cash drawers & deposits.
• Responsible for safe and cash banks. Be able to make change for cashiers accurately.
• Give accurate helpful information to guests.
• Discuss concerns only with the manager.
• Alert manager to shrinkage, guest problems and concerns.
• Maintain a safe & sanitary work area.
• Work espresso coffee bar, hot line, and food prep as directed by manager.
• Comply with ServSafe protocol.
• Able to work with minimum supervision, evenings, nights, weekends, and holidays.
• Perform duties outside the job classification assigned by management along with any other responsibilities deemed necessary.
• This is a non-tipped position.

Qualifications

• Excellent communication and customer service skills.
• Basic math skills with the ability to make change.
• ServSave certification helpful.
• Must understand and enforce FIFO (First In First Out) procedures.
• Working knowledge of all positions supervised.
• Working knowledge of all equipment used within the food and beverage operation.
• Knowledge of all menus: specials, features, food, and beverages.
• Knowledgeable of all procedures and policies used within the food and beverage operation and company.
• Demonstrate a basic understanding of food & beverage procedures.
• Able to function with flexibility, and courteous behavior in a high traffic seasonal food service operation.
• Acquire and demonstrate an advanced knowledge of products sold in the cafe.
• Able to work with a minimum of supervision. Maintain excellent attendance and punctuality. Take breaks in appropriate area for limited time and use the time clock correctly.
• Able to keep accurate receiving and back stock records.
• Demonstrate basic awareness of general shop security and theft prevention.
• Able to train fellow associates on product attributes and cafe procedures.
• Must possess a non-CDL, valid driver’s license, and a clean record.

• Candidate must be able to work at an altitude of 12,000 feet.
• Ability to stand/walk for a minimum eight to ten hour shift.
• Frequently lift and carry cartons weighing up to 50 lbs.
• Must have the ability to walk up and down stairs several times a day.
• Carry boxes/product up and down stairs several times a day.
• Must be able to bend down or kneel to stock product frequently during a shift..
• Must be able to climb ladders as requested.

Benefits: For seasonal employees, Xanterra offers the MEC (Minimum Essential Coverage) plan, Paid Sick and Safety Time (PSST), Employee Assistance Plan (EAP), and Employee Discounts and Travel Deals.

EEO: We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.