Title: Lead Communications and Community Outreach Specialist

Starting Salary: $56,165 (Annually)

Job Summary: The Lead Communications and Community Outreach Specialist performs various functions to ensure timely and appropriate information is communicated to OCHN staff, board members, individuals served, and the community. These functions include coordinating advertising campaigns, multi-media messaging, community events, and presentations.

Essential Functions:

• Serve as a liaison between the communications team and Chief leadership in the Communications Director’s absence.
• Reviews and approves press releases, flyers, and other print/marketing materials created by other communication team members.
• Consistently develop, monitor, and maintain relevant information on the OCHN website to ensure timely and appropriate information is shared with the public and individuals served.
• Serves as corporate spokesperson for OCHN in the Communications Director’s absence.
• Assists in managing branding/marketing contracts for the communications team.
• Lead planner and coordinator of multiple agency annual events.
• Assist with special projects, including planning and implementation of COVID-19 Vaccination Clinics, messaging, website materials, and educational signage.
• Consult with representatives and arrange to advertise for OCHN. Develop advertising campaigns and artwork on various venues, including bus, billboard, print, radio, and television.
• Communicate well with various internal teams to understand and execute ideas or changes in the scope of projects or tasks.
• Support specific OCHN meetings, including providers programs, board meetings, workgroups, and committees.
• Excellent working knowledge of technology to develop presentations and aid in meeting/program essential functions.
• Expanded capability in conveying important information, both verbally and in a written or presentation format.
• Research, write, and disseminate pertinent information regarding OCHN programs and services via press releases, social media venues, quarterly newsletters, and written publications.

Education:

Bachelor’s degree in relevant discipline preferred, including graphic design work, producing visual and written publications, public relations, communications, and/or research tasks.

Training Requirements (licenses, programs, or certificates):

Have at least five (5) years of experience with InDesign, journalism, communications/speech, or related areas.

Experience Requirements:

• Communicate a complex service system while establishing a positive rapport with individuals in need.
• Content writing experience for all media platforms.
• Technical abilities to understand content management and the administrative component of the website.
• Ability to adapt and integrate various content and design components.
• Highly computer literate with capability in communication tools.
• Ability to think strategically, logistically, and creatively.

Knowledge Requirements:

• Demonstrates a high level of proficiency with Word, Excel, database, and other relevant software programs.
• Demonstrates a high level of oral and written communication skills.
• Demonstrates ability to handle a high volume of relatively complex assignments accurately and timely.
• Demonstrates organizational skills needed to establish office procedures and maintain files and records.
• Demonstrates advanced knowledge and skill in graphic design practices and using graphic design software, including InDesign or similar programs.

• Job-Specific Competencies/Skills:

  • Negotiation abilities.
  • Project management abilities.
  • Strong verbal and written communication skills.
  • Technical abilities in utilizing design systems to develop campaign artwork.
  • Creativity/resourcefulness to understand and develop messaging
  • Adaptable leadership skills.
  • Strong organizational skills.
  • Attention to detail.
  • Problem-solving abilities.
  • Excellent research skills.

Oakland Community Health Network’s Core Competencies:

• Interacting with others in a way that gives them confidence in one’s intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust)
• Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus)
• Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning)
• Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards)
• Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication)

Other Information

Special Information (Travel required, physical requirements, on-call schedules, and so on):

• Must have available means of transportation to and from OCHN and for required offsite meetings or site visits.
• Must be available for meetings and events which may occur outside of standard office hours.
• Work performed primarily in an office environment.

Hybrid (onsite/remote) work schedule is available.