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Position Summary:

The BI & Analytics Lead functions as an integral part of the Strategy & Analytics team within the Shared Services department and will lead major business intelligence and analytics efforts across our organization. The main focus of this role will be to deliver high powered analysis providing insights for the Royal Caribbean Group’s Shared Services portfolio, inclusive of Supply Chain, Port Services, Travel Services, Workplace Solutions and any other areas that ultimately impact the guest experience and profitability. The position will drive various projects partnering with Shared Services business owners to assess their respective areas and uncover data driven insights that enable optimizing spend and realizing savings targets. This role may also supervise other analysts within the team and train them to excel in delivering high powered analysis and insights that elevate our team’s impact.

Essential Duties and Responsibilities:

• Work closely with the various teams of Shared Services Operations to understand their business challenges and objectives and identify opportunities to develop potential business improvements and efficiency gains.
• Lead and drive BI & Analytics, process improvement related projects to completion
• Identify and size cost savings opportunities to pursue within Supply Chain, Port Services, Travel Services and Workplace Solutions as well as any other areas within the Shared Services team.
• Determine requirements and business needs to develop new reporting, analytical tools and optimization techniques to develop actionable results and identify opportunities for process improvement.
• Develops data strategies, specifically, data structures, identifying critical information and the tools used to retrieve and analyze the data. Also works to train other team members on use of this data and how to access it.
• Creates and automates weekly, monthly and annual reports/dashboards which track KPIs for the Shared Services Organization. Reports the results to different levels of the organization in various formats and settings.
• Conduct competitive analyses on spend across Shared Services’ multiple categories to identify actionable insights, make recommendations and influence the business by effectively communicating results to cross functional leadership and executives.
• Quantify performance improvement opportunities through graphs, schedules, dashboards and any other dynamic reporting tools. Offer recommendations and business solutions based on conducted data driven analysis.
• Participates in the sourcing and implementation of all technologies and systems needed to track spend within Shared Services Operations.
• Respond to ad-hoc data and analysis needs while supporting various projects and automating manual reports where possible.
• Translate analytics into the stakeholder’s native language and tell stories to make complex things simple to understand and translate into measurable actions.
• Partner with cross functional teams and communicate across business units (at all levels), presenting work to large and diverse audiences, while promoting an insight driven organization.
• Perform other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform other job-related duties assigned by their supervisor or management.

Qualifications, Knowledge and Skills:

• Four-year Bachelor's or equivalent required; MBA or other Masters degree preferred; three to five years related business analysis experience and/or training; or equivalent combination of education and experience.
• Candidate must possess strong written and oral communication skills and be able to work effectively with all levels of personnel. Strong PC skills are required.
• Ability to structure logically quantitative analyses of complex issues
• Advanced Excel, Word, and PowerPoint required.
• Advanced Power BI required and proficiency in SQL and other Business Intelligence tools required.
• Analytical: Using logic and reasoning to identify the strengths and opportunities of alternative solutions and conclusions.
• Complex Problem Solving: Identifying complex problems and reviewing related information to develop options and implement solutions.
• Presentation: Using computer skills and communication style to create, manipulate, edit and communicate slide presentations. Understanding end-state and the best way to present a story in a logical and analytical fashion to achieve desired results.
• Active Listening: Giving full attention to what other people are communicating and taking time to understand points being made.
• Negotiating and Persuasion: Bringing others together to try to reconcile differences and persuading others to your point of view.
• Financial modeling experience preferred.
• Strong knowledge of the cruise industry preferred.

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We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions.

Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon.

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.