Tellus Solutions is in partnership with a committed biopharmaceutical company in North Chicago focused on providing innovative therapies. Your technical expertise as a Lab Support Specialist in the area of general lab practices, analytical instruments, scientific process and quality documentation will contribute to our client's innovative therapies which will impact the quality and duration of life.

Job Description:

• The Laboratory Services Technician will develop and administer various laboratory equipment support functions throughout client R&D sites.
• This position involves serving as liaison among internal Client personnel as well as external organizations, to aid in equipment selection, purchasing (equipment and services), onboarding, calibration/service/repair, and decommissioning.
• These functions will be executed with consideration for laboratory needs, as well as quality and cost effectiveness of internal and external service providers.

Responsibilities:

• Interface with vendors, OEM, and internal service organizations to address laboratory equipment service needs.
• Assist R&D personnel with selection and purchase of laboratory equipment and services.
• Provide administrative support throughout equipment lifecycle (onboarding, maintenance/repair, decommissioning).
• Serve as liaison to on-site vendor service personnel.
• Receive incoming work request and generate workorders on demand.
• Process work orders and contracts within IBM Maximo system to ensure equipment status, service activities, and all cost of ownership expenses are properly documented.
• Maintain equipment warranty and service contract data within Maximo system and Access database.
• Process service contract renewals, including review of equipment reliability histories, determination of insourcing potential, and overall assessment of cost benefits.
• Work with department leadership to develop and refine processes in support of department functions.

Qualifications:

• College Degree or equivalent experience. A technical degree (Engineering or Science) is preferred.
• Knowledge of basic regulatory requirements, laboratory safety, and GxP.
• At least 2+ years of experience with a variety of laboratory equipment, either having served as a lab analyst, lab equipment service provider, or both.
• Effective written and oral communication skills capable of accommodating a diverse audience.
• Proficient in data entry, analysis, and presentation, particularly within Maximo, Cognos, and SAP environments.
• Attention to detail, strong organization and planning skills.
• Capable of independently developing creative solutions in a fast-paced environment.
• Self-motivated and positive attitude with a great desire to contribute to our success.

Job Types: Full-time, Contract

Salary: Up to $27.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Wilmette, IL 60091: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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