The Restaurant Leader is responsible for providing prompt, efficient, effective safe and courteous quality food service to the guest. These objectives are obtained through quality of guests, merchandising handling, cleaning, maintenance, safety, security, and other general duties as assigned.

Cultivate a G•U•E•S•T in Mind Culture.
1. Focus on the wildly important.
2. Be a leader.
3. Be committed to the guest.

Responsibilities

• Provides prompt, courteous service by greeting and assisting guests.
• Performs duties necessary to maintain stores cleanliness, and basic upkeep (food preparation areas, shelves, counter space, etc.), ensuring that areas are sanitary and presentable at all times.
• Complies with all food safety behaviors including but not limited to proper food handling procedures, temperature requirements, and bad merchandise record. (All Restaurant Associates are required to wear latex gloves while handling and preparing food products.)
• Maintains knowledge of all products offerings and promotions. Supports advertising campaigns, sales promotions, and properly displays food. (Building and taking down of display)
• Maintains 100% in-store efficiency on top selling menu items.
• Receives product from vendor and follows correct procedures (building and taking down displays.) In addition to assisting management with ordering and vendor check-in.
• Monitors food activities to ensure that guests receive exceptional service. Examine food products to ensure that it is correctly priced. (Inventory levels, pricing, stocking and rotating merchandise.)
• Keeps food service display fully stocked, ensuring merchandise faces front at all times.
• Prepares food items per required menu and recipe for affiliated stores.
• Assembles high-margin products as directed by Food Service or Facility Manager.
• Follows Company policies and procedures, and all laws governing beverage and tobacco sales.
• Follows all credit card, money order, and check cashing policies.
• Regularly looks for, and eliminates safety hazards. Reports unsafe acts or conditions to management.
• Prepares required accident/incident reports; immediately reporting such activity to management.
• Uses suggestive selling techniques, when operating the cash register, and all point-of-sales equipment.
• Follows Company policies and procedures established to prevent loss of cash and merchandise due to actions by employees, vendors, and guests.
• Safeguards cash and merchandise; follows Company robbery prevention and reaction procedures as provided in the Emergency Response Reporting Procedures and Policy Manual.
• Reacts to and reports customer complaints tactfully and promptly.
• Maintains a professional personal appearance in accordance with Company Uniform and Personal Appearance Policy.
• Reports to work on time and when scheduled.
• Performs other duties as assigned.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work Location: In person

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