We are driven by service through PASSION, PEOPLE & PURPOSE. A Family of Brands making travel matter for over 100 years.

The Travel Corporation is made up of a team of individuals with a shared goal of delivering exceptional travel experiences that make a positive difference. We’re leading the way in responsible travel, unique rich local experiences, and are dedicated to making sure travel is easy and enjoyable. We’re seeking new talent to elevate our team and can’t wait to hear from you. Get in touch.

HOW YOU'LL WORK

We’re energized by all the opportunities of the new world and are proud of our inspiring global workplaces. We look to inspire teamwork, collaboration, and passion for creativity.

We offer a flexible work environment - in person in exciting offices and virtually with leading technology.

Working together across markets, teams and disciplines ensure everyone has a voice and everyone is part of our industry-leading brands. Irrespective of where you are, we cultivate environments where everyone contributes and everyone flourishes.

PERKS

• After your first year, you get an annual travel credit of $1250 to travel on any one of our core travel brands.
• You also get 2 weeks a year where you can work from anywhere in the world, your choice.
• To grow – we offer a global training calendar, with a mix of virtual, in-person, and e-learning courses. Plus, we give $3000 per year to support external learning and development courses that interest you and drive your passion.
• Giving back - we give you two paid work days each year to volunteer to make a difference in causes that are close to your heart too. We believe that travel is a privilege, but with that privilege comes the responsibility; to ensure we have a positive impact on the places we go, the people we meet, and the wildlife we enjoy. We ensure that travel is a force for good and that we MAKE TRAVEL MATTER®.

This position is an account management, relationship management and operations

management role; for both existing partnerships and new ones. The role requires

someone to have all rounded skills and who enjoys managing multiple accounts and

priorities.

Key Responsibilities

• Ensure all Key Account guests are entered into Tropics as per passenger lists and information flows through to automated rooming lists (or create and distribute manual rooming lists for any post automated send updates)
• Maintain and edit Timings Documents or other operational documentation which is shared between the client and Destination America
• Work closely with the Operations Admin Team to confirm last-minute trip requests in a timely manner
• Respond to incoming emails to the shared mailbox in a timely manner
• Responsible for assigned Trip Series – Digital Brief packs, Free Time Add On uploads to TOPS and Salesforce, and distribution of Trip documents to Ground Handlers and suppliers as required.
• Work with closely Operations team to ensure pre-season tasks are complete and trip preparations are coordinated
• Generate last-minute trip cancellation reports and notify operations team members
• Organize internal flight segments under supervision from the Key Accounts Manager
• Build and submit Air department and/or airlines passenger lists for internal air block
• Allocate Trip Managers to assigned trip series in Tropics
• Create briefing notes for TMs/TDs prior to trip start
• Member of the TTC Tour Brands and Contiki Incident Response Team
• Other duties as required

Competencies

• Strong Office 365 skills including EXCEL, WORD, PowerPoint, TEAMS, and SharePoint.
• Ability to communicate effectively and professionally in both written and oral
• form.
• Vision correctable to 20/20 with reasonable accommodation required. Ability to look at a computer monitor for extended periods of time required.

Experience

• Previous travel industry experience preferred but not essential.

Travel & Other Requirements

• Agreed days throughout the week in the Cypress office

Salary Range

• $18.00 - $21.00 per hour

Vaccine Mandate

All newly hired employees must be fully vaccinated against COVID-19 (i.e., at least 2 weeks after the last dose) and, if hired, present proof of vaccination before the start date.

Candidates may request an accommodation due to disability, sincerely held religious belief, or exception required under applicable law.

The Travel Corporation is an equal opportunity employer and does not discriminate against race, color, creed, sex, gender, religion, marital status, age, national origin, sexual orientation, or any other consideration made unlawful by federal, state or local laws or ordinances.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.