We are currently seeking an IT Technician in Salt Lake City, UT. The IT Technician must be detailed-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines.

Responsibilities:

• Troubleshoot any problems or issues that arise with Windows desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates
• Respond to alert notification or escalation of an issue, determining the probable cause of the issue and taking appropriate intervention actions to restore the Windows desktop/laptop to operational status.
• Provide operating system updates for Windows desktops/laptops
• Document any troubleshooting and corrective actions taken to resolve Windows and Macintosh desktop/laptop issues in the Help Desk system
• Add virtual desktop client to Office 2007 / Office 2010
• Load and reload, configure, and update anti-virus and virus scan software on desktop/laptop as required
• Load, configure, and update Virtual Private Network (VPN) and RESCUE software on desktop/laptop as required
• Meeting and A/V support
• May be required to travel to and support other worksites in the area.

Skills:

• Excellent understanding of technology and the role of the "client" in relation to the larger IT infrastructure.
• Demonstrate strong customer service skills - as well as the ability to communicate professionally with a sense of urgency and empathy to the affected user.
• Must possess exceptional written and verbal communication skills (in English).
• Ability to quickly learn and acquire expertise in client's custom applications.
• Self-starter, strong organizational skills and ability to prioritize workload -- someone who is energized by helping people and making things happen.
• Experience with similar ticket-tracking/request system workflow tool considered.
• Team player who is invested in and strives to maximize team/department performance.
• Employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms.
• Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus.
• The ability to lift and move 35 pounds.

Job Types: Full-time, Contract

Pay: $25.00 - $27.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call

Experience:

• Computer hardware: 4 years (Preferred)
• Software troubleshooting: 4 years (Preferred)

Work Location: One location

Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.