Job Responsibilities:

• Install, configure, and maintain server, and database hardware, operating systems, and software. Includes physical, virtual, and cloud-based servers, storage, databases.
• Install, configure, and maintain storage hardware, operating systems, and software.
• Provides support and troubleshooting of server, storage, and database environments.
• Provides support, troubleshooting, and testing for new application and software releases.
• Supports system monitoring, performance tuning, and backup / recovery processes and procedures.
• Interfaces and / or supports the IT Networking Management, IT Service Desk Management, and Security and Compliance teams as necessary.
• Follows and ensures standardized processes and procedures, as well as IT Security policies, principles, and practices.
• Contributes to team efforts by accomplishing related results in a cooperative and supportive manner.

• Provides on-call 24 x 7 support on a rotating basis.
• Other duties as necessary.

Supervisory Responsibilities: N/A

Education and Experience:

• Bachelor of Science in Information Technology / Computer Science or equivalent combination of education, certification, and experience required.

• 3-5 years' experience in Information Technology experience required.
• Experience supporting corporate IT infrastructure required.

• Experience with the following is strongly preferred:

• Cisco, DellEMC, or HP server hardware
• VMware 5 - 7 ESXi, vCenter, Update Manager, vMotion, VM deployment, standard and distributed switches, datastores
• Windows NT - 2022 Server OS Administration
• Windows Active Directory, Group Object Policy (GPO) Administration
• DNS / DHCP Administration
• File / Printer Server Administration
• Windows XP - 11 Client OS Administration
• Microsoft SQL Server 2005 - 2019
• Microsoft Azure Cloud Administration, Azure AD Connect
• NetApp, DellEMC, or HP Storage Arrays
• Business continuity and disaster recovery planning
• Critical thinking, judgement, and decision-making skills.
• Ability to communicate effectively through written and oral communication.
• Robust attention to detail, organization, and time management skills, as well as the ability to work in a fast-paced environment.
• Knowledge of principles and processes for providing customer services.

Travel:

• This position requires occasional travel in the United States.

Physical Requirements:

• Ability to lift to waist up to 50 pounds.
• Ability to remain in a stationary position 75% of the time.
• Ability to type on a keyboard.
• Ability to move about inside the office to access file cabinets, office machinery, etc.
• Ability to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Requires close vision for computer work and reviewing correspondence.
• Work is performed in a controlled office and manufacturing environment, noise levels within acceptable safety levels, paper dust, etc.

We are an Equal Opportunity/ Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.