IT Support Specialist Job at Mac Haik Victoria Ford Lincoln
Mac Haik Ford Lincoln Hyundai has been providing quality automobiles and superior service and repairs for over 15 years! Our friendly and helpful staff is ready to answer your questions and help you in finding a new or used vehicle that meets all of your needs. We are dedicated to ensuring high customer satisfaction, and look forward to working with you today.
*Now Hirin
*IT Support Specia
t* The IT Support Specialist is responsible for providing first level support for all IT support requests. This includes hardware and software troubleshooting as well as recording, tracking and following up on the status of assigned IT support ticket. The position entails explaining technical issues in non-technical terms, assisting customers with overcoming their computer challenges and providing best in class service and support. This position is also expected to help identify improvement opportunities for service and to participate in team efforts to optimize service improve
nts. Qualif
- ions * High School Diploma or equivalen
- equired * Associate degree in the computer science field or equivalent work experience and/or industry cer
- ications * Previous IT experience supporting technology solutions in a large-scale, distributed
- ironment. * Valid Driver’s License and acceptable d
- ing record * Successful completion of pre-employ
- t screening * Authorization to
rk in the USA Here
- what we offer: * Medical, denta
- and vision plan *
- (k) savings plan * Opportuni
- s for advance
- t * Great cult
* 5 day work week _We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by feder
state or local laws._ Job Typ
: Full-time, Part-time Pay:
$16.00 - $18.50 per hourPlease Note :
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