Visit www.FresquezCompanies.com

Summary/Objective: “At Fresquez Companies, we empower the lives of people by providing authentic, impactful and exceptional experiences (one guest at a time.)"

Team Fresquez is a family owned and operated business that operates over 20 restaurants in New Mexico, Texas, and Colorado. We seek to give back and reinvest into the communities where we are present, fulfilling a simple passion to serve all those that we come in touch with.

We value our team, our customers and our community while committing to providing growth opportunities from within. We are looking for friendly, hardworking team members who have a passion to serve and are ready to rise to the next level of excellence. Our restaurants are very busy therefore, being on time, responsible, dependable, and respectful of others is a must!

Why Join Our Team?

• $300 Referral Bonus
• Full or Part Time Available
• Flexible Scheduling
• Medical, Dental and Vision
• 401(K)
• Tuition Reimbursement
• Competitive Pay
• Meal Discounts
• We promote within
• PTO - Paid Time Off
• EAP - Employee Assistance Program

Summary/Objective:

Fresquez Companies is a people-oriented, innovative and family-owned food service organization with a commitment to bringing high-quality food, products and smiles to our guests. We take great pride in everything we do and strive for excellence and consistency. We are looking for a highly organized and service-oriented team member to carry out our passion for service by maintaining the point-of-sale systems for our 21 restaurants.

The Point of Sale (POS) Specialist maintains the function, integrity, and security of point-of-sale computing, its integrations, and database. This person will be troubleshooting all point-of-sale (POS) system issues. They will be proactive in resolving issues and make sure all system(s) and equipment is up and running. The POS Specialist will monitor these things daily and stay ahead of any issues while working closely with management and external vendors in support of these systems.

Essential Functions:

• Maintain POS databases, configurations, and assist with implementation of new POS venues.

• Develops internal Service Level Agreement (SLA) for department.

• Assists departments in carrying out various point-of-sale inquiries and requests.

• Supports each restaurant's surveillance and digital menu board maintenance needs.

• Maintains menu pricing accuracy across all platforms (POS, internal costing spreadsheets, menu boards and online menus).

• Acts as liaison between organization and third party IT administrator to support team's needs.

• Tracks inquiries submitted to third party IT administrator and takes appropriate action as needed.

• Database entry: Perform daily add, change, and delete requests. Routinely enter and modify data, such as menu items, discounts, taxes, employee information, etc.

• Troubleshoots visually and remotely to determine root-cause analysis.

• Maintains monthly food (prep) cost trackers.

• Routinely monitor, track, and correct system anomalies.

• Maintains the POS and compiles reports from the database as needed.

• Ability to effectively and confidently communicate with a broad range of people.

• Performs all duties in compliance with internal procedures and brings system issues to the attention of management.

• Performs other related duties as required and/or assigned

• Monthly Audits - 1st of Every Month

Skills and Qualifications:

Organization/Prioritization, Time Management, Data Entry Skills, General Math Skills, Analyzing Information, Attention to Detail, Thoroughness, Reporting/Research Results, Verbal and Written Communication Proficiency, Ethical Conduct, High Integrity, Confidentiality, Personal Responsibility, Accountability, Initiative, Accuracy, Follow Up/Through Skills, Dependability, Problem-Solving Skills, Positive Attitude, Teamwork Oriented, Self-Motivated, Independent Judgement, Creativity, Resourcefulness

General Requirements:

• Ability to maintain confidentiality.
• Technical savvy.
• Strong knowledge and understanding of POS and restaurant processes and procedures.
• Good PC competency such as the ability to use Microsoft Office Suite and other related software, to include Outlook, Word, Teams, Excel, Publisher, PowerPoint, Social Media, Internet Research, 10-key, and willingness and ability to learn new systems.
• Excellent listening and communication skills.
• Professional behavior that contributes to creating an environment of respect and professionalism.
• Effective organizational and time management skills; works well under pressure and able to manage multiple priorities, completing tasks/projects in a timely fashion.
• Ability to work at a fast pace and in an effective manner.
• Flexible and adept to varying and changing demands.
• Effective and friendly interpersonal communication and interpersonal skills with internal and external customers.
• Prepare special reports/assist on special projects as needed or requested.

Work Environment:

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, shredders, fax machines, calculators and filing cabinets as well as other equipment when necessary.

Physical or Environmental Demands:

The physical demands described here are representative of those that that must be met by an employee to successfully perform the essential functions of the job with or without reasonable accommodation.

Office positions require sedentary sitting. Position may require constant, frequent, or occasional: standing, walking, lifting, sitting, carrying, pushing, pulling, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, grasping, feeling, talking, hearing, repetitive motions, eye/hand/foot coordination. Must be able to lift up to 50lbs.

The noise level in the work environment is usually light to moderate.

Position Type and Expected Hours of Work:

This is an hourly, non-exempt position. Typical days and hours of work for this position are Monday-Sunday varying hours between 4am-8pm. On call required at times. Other days/hours required as needed or assigned, including holidays.

Required Education and Experience:

A directly relevant associate degree OR A minimum of two years of related experience

Work Authorization/Security Clearance:

• Satisfactory completion of a pre-employment drug screening.

• Satisfactory completion of a criminal background check.

• Satisfactory completion of a background check in accordance with the Transportation Security Administration (TSA).

Language Ability:

Ability to read, write, analyze, and interpret general business and technical procedures, or governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, internal and external customers, and the general public.

Travel:

None required.

Other Responsibilities:

Assist with other office clerical functions including other assigned office duties in other areas of the department and/or company as needed or assigned.

EEO Statement:

Fresquez, Inc., Fresquez Concessions, Inc., NM Restaurant Investors Inc. DBA Village Inn, and LF Operations, LLC is an equal opportunity employer. It is our policy not to discriminate against any Employee or Applicant. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. The policy of nondiscrimination in employment includes but is not limited to: recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff or termination of employment.