Pomeroy is hiring for a Business Analyst in the Charlotte, NC area. This will be a remote/work-from-home position, but the candidate must reside in the Greater Charlotte area and be able to come into the office on occasion for team meetings.

The Senior Business Analyst provides strategic business analysis services to business partners within the organization.
The focus of this position is to work closely with business units to gain in-depth understanding of the business strategy, processes, services, roadmap and the context in which the business operates. This role plays a key part in the organization’s understanding of current capabilities and the decision making for future capabilities needed to address business challenges.

The Senior Business Analyst is responsible for reviewing business processes at an enterprise level and analyzing
assigned business processes end-to-end to identify and address operational, financial and technological risks. The Senior BA is expected to identify opportunities to mitigate these risks, improve efficiency and achieve organizational goals. Responsibilities will include the full range of Business Analyst activities and involvement in large complex projects related to operational business functions.

ESSENTIAL DUTIES & RESPONSIBILITIES

Understand the Business
● Demonstrate up-to-date expertise in IT Systems and apply this to the development and
execution of improvement action plans by providing advice, guidance and best practices. ● Support and align enterprise-wide efforts to meet customer and business needs.
● Stay current with needs and strategies; utilizing formal and informal written communication
methods (for example, emails, newsletters, PowerPoint presentations, executive updates, task lists, updates) to communicate updates and findings; and facilitating project meetings and presentations to all types of diverse audiences (for example, senior management, Customers, technical staff).
● Identify improvement opportunities (proactive and reactive).
● Demonstrated fluency in business processes and process differentiation.
● Thorough understanding of the business implications of the application of technology to both
the current and future business environment.

Coach and Enhance the BA Practice
● Coach and motivate team members.
● Guide and advise less-experienced Business Analysts.
● Coordinate and oversee the work of other BAs as it relates to specific projects and
programs.
● Become an expert on best practices and Rentokil processes and be viewed as the expert. ● Devise or modify procedures and templates to improve the delivery of Business Analyst
services.
● Continuous improvement initiatives to enhance the BA practice.

Gather and Document Requirements
● Elicit and clearly document business and systems requirements.
● Serve as a liaison between Operational & Functional teams and IT to assist or gather
business requirements needed for system modifications, enhancement and implementations.
● Provide leadership to team members and peers by collaborating with others; articulating
ideas and viewpoints to senior management, peers and others; identifying and initiating projects; managing resources; driving the resolution of issues; and holding self and team accountable for results.
● Assess business process and system inefficiencies.

Analyze and Model Requirements
● Devise or modify procedures to solve complex problems considering the business and technical environment; including system capacity limitations, operating practices, and
longer term goals and objectives.
● Identify, create and facilitate process design changes by conducting business and systems
process analysis and design at a complex level; focusing on quality improvement and data management; ensuring data is reliable and valid; developing process improvements or re-engineering and recommending elimination; integrating new systems and processes with existing ones; and partnering with internal and external customers to ensure systems provided meet the long-term business strategies.
● Ability to analyze and synthesize business requirements, including recognizing patterns
and conceptualizing processes.
● Understand and negotiate needs and expectations of multiple stakeholders.
● Perform gap analyses to evaluate multiple solutions and determine the scope from the
optimum solution.
● Identify ways to increase adoption and end-user satisfaction.
● Provide and support the implementation of business solutions by building relationships
and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes and new responsibilities.
● Create and maintain project specifications, estimating time and resources, monitoring
milestone completion, providing timely reporting of issues that impact project progress, coordinating actions and resolving conflicts.

Support Project Implementation

• Provide project level analysis – producing required project analysis documentation (business

requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan).

• Create and maintain issue logs, meeting minutes, meeting schedules, project summaries and

updates.

• Manage relationships and expectations by developing a communication process to keep

others up-to-date on project results.

• Lead or participate in multiple projects by completing and updating project documentation;

managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships.

• Meet with the project team regularly to review project deliverables and deadlines.
• Collaborate closely with developers to implement the requirements, provide necessary

guidance to testers during the QA process.

• Develop and execute test plans.
• Support system conversions, upgrades, enhancements.

REQUIRED QUALIFICATIONS
Knowledge, Skills & Abilities
● Must have experience working on large scale projects as well as handling day-to-day operational requests from
multiple stakeholders.
● Vast business knowledge and industry expertise.
● Strong project management, ability to successfully manage multiple tasks at any given point.
● Strong relationship building skills & communication skills.
● Strong critical thinking and problem solving skills.
● Understanding of Indices, fundamentals and analytical data, returns level data etc.
● Strong Data analysis and Process analysis.
● Strong negotiation skills.
● Systems and technical understanding.
● Leadership skills and team player behaviors.
● Client Management.
● Ability to present information for decision making purposes with little-to-no direction.
● Strong time management, organization, and multi-tasking skills.
● Strong understanding of Business Operations.

Minimum Educational Level/Certifications
● Bachelor’s required
Minimum Work Experience and Qualifications
● Minimum 7-8 years of BA experience.

Job Type: Full-time

Pay: From $40.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

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