IT Administrator Job at City of Brooksville, FL
Job Summary/Overview of the Position
This is an advanced administrative support position providing professional and technical assistance regarding information technology services to city administration and the City Manager's office. This work involves providing overall coordination management support for day to day operations on all PC network and telecommunications systems including city email, website, telephone systems and systems security. Incumbent will be responsible for the planning, coordinating and supervision of all activities related to the implementation, deployment and maintenance of information technology applications. Incumbent in conjunction with the Information Technology management team will be responsible for developing the city's information technology strategy moving into the future. Incumbent reports to the City Manager Essential Job Functions
Serves as a liaison to the city's service provider and other IT vendors and customers.
Develops independently and in collaboration with the IT management team the strategic initiatives
and plans for future city technology endeavors.
Adheres to laws, regulations and policies of the City. Follows direction provided by the City Manager.
Maintains inventory of all equipment, software and software licenses.
Make recommendations for desktop hardware and software upgrades.
Ensure standardization and compatibility of desktop technologies office-wide.
Provide general training in the use of various software packages.
Manages the Help Desk for City employees.
Manages contract negotiations and customer relations with vendors.
Manages special projects as assigned by the City Manager.
Works independently and collaboratively as a member of the IT management team.
Assists in the development of back-up and disaster recovery plans; assists in maintaining the security
and privacy of the City information and communications systems; assists in the development and
monitoring of information systems policies to ensure data accuracy, security, and legal and regulatory
compliance.
Conducts ongoing system audits to evaluate the utility and efficiency of the systems' hardware,
software, and communications components and the effectiveness of user training programs in meeting
management information needs. Knowledge, Skills and Abilities
Knowledge, Skills and Abilities - Ability to communicate effectively and professionally both orally and in writing.
Service-oriented mentality, providing excellent customer service.
Basic technical skills in support of Windows operating systems.
Basic technical skills in troubleshooting OS, network and application issues.
Knowledge of Microsoft operating systems.
Considerable knowledge of client hardware, software, and associated peripherals.
Knowledge of voice technologies and solution sets.
Considerable ability to analyze, trouble shoot, resolve problems related to desktop, remote client, LAN,
WAN, and internet environments.
Ability to communicate clearly and concisely, orally and in writing. Physical Requirements
PHYSICAL SKILLS: Use of both hands with majority of fingers in each hand. 20/40 vision (in at
least one eye), and be able to hear and understand and verbally communicate in English at normal
conversational levels in a typical governmental office (corrective devices acceptable). Occasional light
lifting and/or carrying, bending, stooping, working, standing and pulling. Reasonable accommodation
will be made for otherwise qualified individuals with a disability Disclaimer
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This is an advanced administrative support position providing professional and technical assistance regarding information technology services to city administration and the City Manager's office. This work involves providing overall coordination management support for day to day operations on all PC network and telecommunications systems including city email, website, telephone systems and systems security. Incumbent will be responsible for the planning, coordinating and supervision of all activities related to the implementation, deployment and maintenance of information technology applications. Incumbent in conjunction with the Information Technology management team will be responsible for developing the city's information technology strategy moving into the future. Incumbent reports to the City Manager Essential Job Functions
Serves as a liaison to the city's service provider and other IT vendors and customers.
Develops independently and in collaboration with the IT management team the strategic initiatives
and plans for future city technology endeavors.
Adheres to laws, regulations and policies of the City. Follows direction provided by the City Manager.
Maintains inventory of all equipment, software and software licenses.
Make recommendations for desktop hardware and software upgrades.
Ensure standardization and compatibility of desktop technologies office-wide.
Provide general training in the use of various software packages.
Manages the Help Desk for City employees.
Manages contract negotiations and customer relations with vendors.
Manages special projects as assigned by the City Manager.
Works independently and collaboratively as a member of the IT management team.
Assists in the development of back-up and disaster recovery plans; assists in maintaining the security
and privacy of the City information and communications systems; assists in the development and
monitoring of information systems policies to ensure data accuracy, security, and legal and regulatory
compliance.
Conducts ongoing system audits to evaluate the utility and efficiency of the systems' hardware,
software, and communications components and the effectiveness of user training programs in meeting
management information needs. Knowledge, Skills and Abilities
Knowledge, Skills and Abilities - Ability to communicate effectively and professionally both orally and in writing.
Service-oriented mentality, providing excellent customer service.
Basic technical skills in support of Windows operating systems.
Basic technical skills in troubleshooting OS, network and application issues.
Knowledge of Microsoft operating systems.
Considerable knowledge of client hardware, software, and associated peripherals.
Knowledge of voice technologies and solution sets.
Considerable ability to analyze, trouble shoot, resolve problems related to desktop, remote client, LAN,
WAN, and internet environments.
Ability to communicate clearly and concisely, orally and in writing. Physical Requirements
PHYSICAL SKILLS: Use of both hands with majority of fingers in each hand. 20/40 vision (in at
least one eye), and be able to hear and understand and verbally communicate in English at normal
conversational levels in a typical governmental office (corrective devices acceptable). Occasional light
lifting and/or carrying, bending, stooping, working, standing and pulling. Reasonable accommodation
will be made for otherwise qualified individuals with a disability Disclaimer
Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.