Lincare is the nation’s leading provider of oxygen, durable medical equipment and clinical respiratory services. We are currently seeking Inside Sales Representatives to join our Quitman, GA location.

WHY WORK AT Lincare?

• Culture- An inclusive, open and friendly environment focused on our associates and their success
• Benefits- Comprehensive benefits package with flexible options to fit your individual needs
• Growth- An industry leader who continues to transform the way respiratory care is delivered to our patients

This employee increases revenue by responding to incoming and/or initiating outgoing customer inquiries; using company resources, policies, and procedures to provide complete, accurate data.

• Ensure patient contact is handled with accuracy and operational effectiveness
• Promote products, thoroughly explaining product and/or services, benefits, and assisting with facilitating physician communication as necessary
• Resolve customer concerns
• Record customer information by obtaining, entering, and verifying required data
• Provide customer follow-up as required
• Contribute to departmental objectives through tracked contact and sales results

Requirements:

• 1-2 years inside sales experience required
• Prior health care and/or medical experience preferred
• Must be able to type at least 25-30 wpm

Education:

• High school diploma or GED requiredThe Inside Sales Lead provides leadership for the Sales Specialists matters relating to the servicing of customers.
• Achieve call center and individual quality and productivity goals in accordance with established objectives
• Manage individual projects and contribute to other operational initiatives outside of team responsibilities
• Provide guidance and leadership skills to Sales Specialist Supervisors and assist with management and direction of their sales teams
• Key contributor in overseeing agent workload and ensuring patient management program is efficient and maximized for business performance
• Focus and maintain performance efforts of the team on current business goals
• Work to ensure that the team of Specialists is conducting their responsibilities in a professional and courteous manner
• Serve as a knowledgeable and productive part of the managerial team
• Implement and monitor new initiatives to enhance the performance of the team and the center as a whole
• Oversee training of new Specialists assigned to the team and provide refresher training as needed
• Identify opportunities for efficiency improvements
• Participate in the Vital Few yearly initiatives

Requirements:

• 1-2 years inside sales experience required
• Prior health care and/or medical experience preferred
• Must be able to type at least 25-30 wpm

Education:

• High school diploma or GED required

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Remote

Work Location: One location

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