Inside Sales Representative Job at F.W. Webb Company
F.W. Webb, Northeast’s largest wholesale distributor of plumbing, heating, HVAC and industrial supplies is seeking a full-time Inside Sales Representative for it's Albany, NY location.
Responsibilities:
- Utilize technical expertise in servicing customers
- Attain specialty material though the use of purchase orders
- Consult on technical aspects of products
- Effectively handle customer service issues
- Troubleshoot customers technical issues
- Advise on specs of jobs as needed
- Process and maintain customer orders
- Meet and exceed sales and gp goals
- Produce bids for customer approval
- Manage credits to FW Webb standards
- Create transfers between various FW Webb locations
- Schedule and manage customer deliveries
- Other duties as assigned
Qualifications:
- Aptitude to work though multifaceted issues
- Ability to tackle technical issues based on experience
- Strong customer service focus and quality orientation. Demonstrate an ability to create a positive FW Webb experience during every customer contact.
- Be able to conduct themselves in a professional manner at all times
- Effective verbal and written communication skills.
- Working knowledge of Excel, word, internet, e-mail and web browsers.
- Comfortable working in a fast paced office environment.
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Tuition reimbursement
- Vision insurance
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: In person
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