Inside Sales Professional Job at Trinity Industries
TrinityRail is searching for a talented team player to fill the open position of Inside Sales Professional in our Fort Worth, Texas office. We welcome your business leadership and people leadership and drive to excellence.
Join our team today and be a part of Delivering Goods for the Good of All.
This person interacts with customers providing the highest level of customer service by receiving requests for railcar parts, gathering appropriate information, and providing quotes.
What You'll Do:
· Receives initial contact from customer requesting railcar parts for specific leased cars built by Trinity
· Gathers appropriated data to begin research to quote customer
· Prepares proposals and quotes for customers from established pricing
· Initiates development of prices through RFQ when not available
· Coordinates order entry into automated data handling system
· Receives customer inquiries concerning shipment problems, order changes, invoice variations, etc.
· Resolves issues by coordinating with company personnel; responds to customers and implements corrective action as needed
· Generates paperwork concerning customer orders, shipments, etc.
· Assures that research projects are properly archived, and indexed to support future research activities
· Reads schematic drawings and problem-solves to determine correct part(s) to quote with accuracy
· Solves a range of straightforward problems
· Receives a moderate level of guidance and direction
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What You'll Need:
· Bachelor or equivalent preferred and minimum of 4 years of related sales experience
· Bilingual in Spanish preferred
· Knowledge of sales and marketing practices, techniques and administration
· Knowledge of division products, or the ability to acquire it rapidly
· Ability to maintain accurate, complete records
· Ability to establish and maintain effective relationships with customers and company personnel
· Knowledge of automated data handling systems from a user’s perspective
· Prior experience using BPCS is preferred
· Rail/Transportation/Manufacturing experience preferred
Job Type: Full-time
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