Inside Sales / Counter Sales Associate

Job Summary:

Duties/Responsibilities:

• Responsible for overseeing and growing all contractor and homeowner sales for the business and providing proper training and support for inside and outside sales staff.
• Ensure all customers receive excellent customer service in an efficient, timely, professional, and respectful manner.
• Direct contact for all equipment sales, qualifying the customer needs while also providing Superior service and vendor interactions.
• Lead role in supporting the equipment purchasing for the division.
• Direct responsibility for ensuring the Equipment and Power Tools showroom and display areas are organized, signed, cleaned and presented in a professional manner on a daily basis.
• Candidate will be the point person in handling equipment customer inquiries from the internet, online shopping cart, internal and external communications and follow up.
• Performs basic arithmetic as needed to count and take inventory.
• Has strong interpersonal and communication skills.
• Manages and prioritize tasks and projects.
• Has competent problem-solving skills.
• Team-oriented.
• Shows initiative in all aspects of the role.
• Detail-oriented and takes pride in their work.
• Effectively interprets and apply policies and procedures.
• Stocks and organizes supplies; keeps shelves clean and orderly.
• Assists with sales registers, including cash and credit handling.
• Assists others as assigned.
• Performs other related duties as assigned.

Required Skills/Abilities:

• A flexible schedule, 40 hrs (occasional Overtime and Saturdays).
• Customer service skills and professional appearance required.
• Valid Drivers’ License.
• Construction knowledge a plus.

Education and Experience:

• High school diploma, GED or equivalent.
• Previous sales experience preferred but not required.

Physical Requirements:

• Must be comfortable with prolonged periods standing.
• Must be able to lift, bend, stoop, climb, reach, and lift up to 50 pounds at a time.
• Must be comfortable with heights and working on ladders, lifts, rooftops.
• Must have physical strength, balance, hand-eye coordination, and stamina necessary to complete jobs in various areas.
• Must be able to lift and carry up to 50 pounds and push and/or pull 50-pound loads at a time.
• Must be able to work in all weather conditions.
• Must be able to stand and walk up to eight hours per day and climb multiple sets of stairs while carrying materials weighing up to 50 pounds.
• Must be able to work overtime hours on occasion, as well as some Saturdays when needed.