Informatics Application Analyst I Job at Florida Cancer Specialists & Research Institute
Job Description Summary:
Under the direction of the Informatics Applications Manager, the Informatics Application Analyst is responsible for providing direct support to end users in the efficient and accurate utilization of clinical applications, information technology and the electronic medical record. Analysts participate in building, testing and validating new functionality and engaging in custom configuration and workflow optimization activities. Analysts perform in-depth analysis of workflows, data collection, report details and other technical issues associated with the use of clinical applications. The Analyst must have the ability to recognize opportunities for process improvement and optimization activities designed to create more knowledgeable end users.
Collaborates with management to plan, implement and evaluate the effectiveness of systems and services. Identifies and coordinates system updates, changes and enhancements to support clinical information and meet business needs, while maintaining system and data integrity. Facilitate the installation and implementation of hardware equipment between IT, patient care, and business process teams. Prepares charts and diagrams to assist in problem analysis and submits recommendations for solutions. Manages and co-ordinates team tasks. Facilitate the maintenance of issue lists, documentation, meeting minutes, agendas, and weekly status reports to appropriate Leadership.
Demonstrates working knowledge of all facets of role, relevant regulations, and organizational and departmental policies and procedures. Performs other duties and projects as assigned. Performs all duties in accordance with regulatory requirements and organizational policies and procedures.
Position Qualifications/Requirements
Education:
- Associate level degree in IT, healthcare, or another related field preferred but not required.
- 2+ years of experience in applications preferred.
Previous Experience:
- Healthcare and/or research experience preferred.
- Strong technology skills required.
- Strong software and applications knowledge
- Prior electronic medical record experience and/or CTM experience preferred.
- Workflow analysis and problem troubleshooting required.
- Project management experience preferred.
- Must be able to work in a fast-paced and priority shifting environment.
- Knowledge of SCRUM and Agile work environments preferred.
Core Capabilities:
- Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment. Must be able to analyze workflows and identify areas of improvement and automation.
- Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
- Communication Skills: Good command of the English language. Effective communication skills (oral, written, presentation), active listener, and effectively provides balanced feedback. Ability to communicate effectively and partner with senior level staff to determine business goals, needs, and objectives.
- Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
- Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required. Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
- Computer Skills:
- Proficiency in MS Office Word, Excel, Power Point, and Outlook required.
- Ability to understand basic data and data integration needs.
- Ability to understand and work within applications.
Certifications/Licenses:
- Valid state Driver’s License for travel to satellite offices and offsite meetings. Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy is required.
Travel:
- 25%
Standard Core Workdays/Hours :
- Monday to Friday 8:00 AM – 5:00 PM.
#LI-Remote
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