Inbound Customer Service Representatives-Start ASAP -Villa Rica-$15/hourly Job at Eagle Resource Group
Calling all Call Center/Customer Service Agents !!!!!!
Fantastic Company located in Villa Rica(right across from the library) is Hiring for several experienced Call Center agents.
Awesome working day and hours: Monday-Friday 9am-6pm NO Weekends!!!
Looking for candidates that have at least 6 months of call center experience and have stable work history.
Must be able to pass a urine drug(Marijuanas is ok) test and background check-no felonies:
Please send resumes ASAP to secure your new position!!!
- Answer inbound calls.
- Provide solutions to complaints or issues from customers or clients.
- Provide a personalized service that meets the needs of customers.
- Give information regarding the company’s latest products and services.
- Upsell products and services.
- Utilize available resources to find the information you require.
- When necessary, transfer calls to other members of the team.
- Make meaningful notes from your contacts with customers.
- Determine whether or not clients are experiencing any difficulties.
- Report customer feedback
- Organize and maintain customer databases.
- Follow up calls to customers
- Increase customer loyalty by providing a positive phone experience.
- Products and services can be upsold.
- Increase customer loyalty by providing a positive phone experience
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location
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