Implementation Manager Job at Fountain Life
About Fountain Health
For years, we have trusted health insurance to cover us in cases of illness or accidental injury. When it comes to traditional care . . . FOUNTAIN HEALTH HAS YOU COVERED. Where we differ from traditional insurance is that Fountain Health’s primary focus is on proactive care and keeping our members healthy.
Preventative healthcare saves lives by catching illness early, while it is still highly treatable, or by eliminating it entirely. Preventative healthcare also saves money. Early detection costs a fraction of finding illnesses like cancer, heart disease and diabetes in their more advanced stages. The convergence of sensors, networks, and AI is upending medical diagnostics and providing doctors with tools that were previously unavailable, allowing us to provide coverage for ground-breaking, preventative medical technology faster than anyone else.
At Fountain Health, we are committed to helping employers take care of their staff. Together, we are transforming lives by transforming insurance.
We are healthcare, reimagined.
What will you do?
The Implementation Manager will be tasked with:
- Handle client implementations through kick-off calls, working with internal and external departments to ensure critical tasks are given in an efficient manner
- Coordinate and manage assigned client projects from start to finish
- Provide front-line support to our existing clients to ensure that standards are being met and maintained after the project launch
- Handle new requests and/or modify existing plan designs
- Work with our sales department for potential upsells with our clients
- Other projects as assigned
Must-Have’s:
· Fluent (advanced) English language skills (oral and written)
· Proficiency in Microsoft Office Suite and articulate and clear communication style, both written and verbal, with the ability to provide consultation to partners and customers, while managing expectations
· Account management skills and the ability to deliver projects on time and within agreed scope
· 3+ years experience in health insurance industry
· Complete new release training on a timely basis
Inclusion and Equal Opportunity Employment
Fountain Health provides equal employment opportunities to all employees and applicants in all company facilities without regard to race (including hair texture and hairstyles), color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, (or related medical conditions, including, but not limited to lactation), physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.
We look forward to receiving your application!
Job Type: Full-time
Pay: $26.00 - $29.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
Experience:
- Health Insurance: 1 year (Required)
Work Location: Remote
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