Human Services Assistant I Job at Virginia Dept of Social Services - Local
Human services assistant I is the entry level in the occupational group for Human Services Assistants. Employees follow established guidelines, policies, and procedures while performing routine administrative tasks supporting and assisting agency clients while receiving close supervision from professional or administrative staff.
Work Tasks-interviews clients and takes applications for services, documents file, inputs data, prepares and maintains records. Prepares and types a variety of reports and case documentation. Prepares case files, completes inquires, purges cases; answers telephone and takes messages, transports clients.
Specific Tasks/Goals
Assist Child & Family workers with clients and foster children
Assist in visitations and transportation
Assist in Child & Family workers with home visits
Assist in maintaining family services files
Work Tasks-interviews clients and takes applications for services, documents file, inputs data, prepares and maintains records. Prepares and types a variety of reports and case documentation. Prepares case files, completes inquires, purges cases; answers telephone and takes messages, transports clients.
Specific Tasks/Goals
Assist Child & Family workers with clients and foster children
Assist in visitations and transportation
Assist in Child & Family workers with home visits
Assist in maintaining family services files
Minimum Qualifications
Working knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, office forms and applications, and other office procedures and terminology; mathematics sufficient to add, subtract, multiply, divide, compute rate, ratio and percent; Some knowledge of basic human service needs and state computer programs.
Skill in operating a variety of automated office equipment to include calculator, fax/copier; and the use of computer-driven word processing, spreadsheet, graphics and file maintenance programs.
Skill in operating a variety of automated office equipment to include calculator, fax/copier; and the use of computer-driven word processing, spreadsheet, graphics and file maintenance programs.
Demonstrated ability to work with clients, coworkers, professionals and the public (in person and over the phone); read and comprehend simple documents; write simple correspondence; present information one on one and in small group situations; follow written and oral instructions; perform basic mathematics; plan, organize and prioritize daily tasks; use correct spelling and basic social skills, display common courtesy and be a team player.
Preferred Qualifications
High school diploma with work experience in customer service or general clerical work involving contact with the public or any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
Special Requirements
Must be a licensed driver with good driving record
Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen.
The investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority.
All offers of employment are contingent upon satisfactory results of the required checks and screenings.
Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.
Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen.
The investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority.
All offers of employment are contingent upon satisfactory results of the required checks and screenings.
Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.
Special Instructions to Applicants
Applicants are encouraged to provide a complete listing of work experience and qualifications on the application and or resume.
Applications/resume for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and resumes will not be accepted. This website will provide a confirmation of receipt when the application is submitted for consideration. Consideration for an interview is based solely on the information within the application and/or resume. Please refer to your RMS account for the status of your application and this position.
Applications/resume for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and resumes will not be accepted. This website will provide a confirmation of receipt when the application is submitted for consideration. Consideration for an interview is based solely on the information within the application and/or resume. Please refer to your RMS account for the status of your application and this position.
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