Job Summary
Perform a variety of specialized tasks and confidential functions in payroll, benefits and HR policy administration. Provide excellent service via telephone and email to colleagues in the areas of payroll, benefits and general HR related questions. Demonstrate knowledge and application of payroll and benefit administration principles, methods and practices, including financial entries and report creation and generation. Acts as the first point of contact with all Associated colleagues, to research and resolve payroll, benefit and HR policy questions. Perform all duties to meet strict deadlines and HR performance metrics.

Job Accountabilities

• Performs HR system entries for all colleagues to ensure accurate and timely payments to colleagues. Audits payroll entries made by other HR Specialists. Resolves routine payroll issues. Process and track manual checks as requested by HR or Legal. Maintain accurate payroll records and colleague files. Create routine reports from HR system.
• Provide excellent service to colleagues with every interaction. Act as a liaison to resolve complex issues and provide warm hand-off's to other areas when needed. Supports and implements operational process changes and initiatives, including creating and/or updating procedures to reflect changes.
• Perform all activities to effectively administer all benefit plans including: eligibility reporting, enrollment changes, qualifying life events, annual open enrollment, terminations and retirements.
  

Education

• High School Required

• Less than 2 years Human Resources experience with Excel spreadsheets and data manipulation. Required
  

Compliance Statement
Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated’s anonymous Ethics Hotline.

Associated Bank is committed to working diligently with any colleague who needs an accommodation perform the essential functions of the job. Please contact the Leaves & Accommodations office to request an accommodation.