Job Title: Human Resources Manager

Department: Human Resources

Position Category (330):

Position Category (RPHCA):

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

A. Position Summary

Under the direction of the Human Resources Officer, the HRM is responsible for the coordination of the day-to-day activities of the following areas: employment, classification and compensation, benefits, employee relations, and records management.

B. Essential Duties and Responsibilities

• Coordinates daily human resources operations reflecting the highest service orientation in classification and compensation, employee relations, benefits management, employment, and performance management.
• Participates in compliance needs including new employee orientation, audits and projects.
• Provides training to employees on HR related issues in conjunction with the HRO.
• Assists the HR team and organization in designing and implementing benefit programs, policies, procedures and services.
• Ensures employment law posters, benefit SPDs and other required material is accessible and current.
• May develop, monitor and participate in reporting procedures to establish accountability and measure success; makes recommendations on revising processes and procedures to reflect contemporary approaches to human resource management and to improve program effectiveness.
• Participates in and may assign work and special projects; may monitor workload and productivity of human resources staff; evaluates performance; promotes staff training and development; provides assistance in analyzing and resolving complex issues.
• Provides guidance to managers and staff within FCCH regarding human resource practices, policy interpretation, problem resolution, and compliance with FCCH policies, state and federal law.
• Maintains employee personnel files and ensures the accurate entry of data to human resources information systems and databases to achieve the optimal use of available technology.
• Performs miscellaneous job-related duties as assigned.

C. MINIMUM EDUCATION AND EXPERIENCE

• Bachelor's Degree in a related Administrative or Business Discipline preferred.
• HR and management experience in a healthcare setting desirable
• Five (5) years progressively responsible human resource management experience.

D. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Knowledge of laws, regulations, methods, and techniques in area of specialty.
• Knowledge of operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
• Knowledge of customer service standards and procedures.
• Program planning and implementation skills.
• Knowledge of contemporary principles of human resource management and public personnel practices.
• Ability to foster a cooperative environment.
• Employee development and performance management skills.
• Ability to make administrative/procedural decisions and judgments.
• Ability to supervise and train assigned staff including organizing, prioritizing, and scheduling work assignments.
• Ability to analyze problems and develop creative solutions to complex human resource issues.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Ability to communicate effectively, both verbally and in writing.
• Ability to exercise good judgment in appraising difficult situations and in making appropriate decisions.
• Ability to maintain confidentiality of records and information.
• Knowledge of computerized information systems used in human resources applications.
• Knowledge of equal opportunity and affirmative action programs.
• Ability to work with Microsoft Office and related programs

E. PHYSICAL CHARACTERISTICS/WORKING CONDITIONS

A person in this position has sufficient time to complete most tasks although under pressure depending on patient and organization demands. There are frequent opportunities to relax from any physical exertion or to change position in work activities.

• Physical Effort and Dexterity: Good dexterity to operate personal computer, and basic medical and laboratory equipment. Moderate physical activity. Requires handling of average-weight objects up to 25 pounds or standing and/or walking for more than four (4) hours per day.
• Machines, Tools, Equipment required to be operated: Capable of using medical equipment, office machines and personal computers for word processing, data entry and retrieval.
• Visual Acuity, Hearing, and Speaking: Must be able to read computer monitor output and results of basic medical tests accurately. Must be able to communicate clearly and accurately for work and safety compliance.
• Environment/Working Conditions: Work is mostly inside a clinic in a controlled environment. Normal clinic safety precautions and practices are required. Position may require travel throughout the Albuquerque metropolitan area and adjacent counties. Work regularly scheduled Monday-Friday, although weekends may be required to meet deadlines