SBH Health System, a 400 + bed Acute Care Hospital and Level 2 Trauma Center in Bronx, NY. SBH Health System is an academic urban community health system affiliated with the Albert Einstein College of Medicine. We are also the major teaching campus of the CUNY Medical School.

The Human Resources Department is seeking a full-time HR Office Assistant to assist the Human Resources staff in meeting operational objectives by providing a variety of clerical duties, including front office and reception management.

Responsibilities, but not limited to:

• Provides Human Resources (HR) front desk support by greeting, servicing and directing visitors consistent with the DRIVE and excellence in the delivery of customer service.
• Professionally answers, screens & transfers all calls using discretion. Utilizes HR knowledge to triage calls and walk-ins and direct them appropriately.
• Answers general questions, in accordance to SBH and UCHC HR, policies with tact.
• Reviews and distributes incoming paperwork to the appropriate HR representative
• Creates and distributes ID badges consistent with SBH and UCHC policies.
• Completes verifications of employment upon receipt
• Maintains HR Communications Board
• Maintains HR supply closet and manages inventory including ordering supplies and entering work orders as necessary.
• Assists the Talent Acquisition Team in screening applicants, including but not limited to, scheduling interviews and pre-employment health assessments in a timely manner.
• Completes the verification process for all new hire files including references and Occupational Health Services (OHS) clearance within established time frame.
• Performs scanning and xeroxing personnel files.
• Performs background checks and verifies credentials including licenses, certificates, and registrations.
• Reviews, completes, and provides all new hire folders to Compensation for payroll entry. Provides front desk coverage and assists in creating ID badges as requested.
• Assists with HR initiatives/Employee Relations activities such as New Hire Orientation, New Hire Breakfast, Buddy Program, Employee of the Month, etc.
• Supports the Benefits area by reviewing incoming leaves for completion and accuracy.
• Serves as back-up to all HR functional areas including Talent & Acquisition, Benefits, stc.
• Performs various projects for the Human Resource staff members on an ad hoc basis.
• Any duty as may be assigned within the scope of the job.
• Coordinate volunteer personnel in office
• Pulling personal files for audits as requested
• Maintain the file room in an organized matter
• Returning items to personnel files
• -indicates duty is “essential” as defined by the Americans with Disabilities Act (ADA)

Core Expectations

• Promotes a safe, cooperative and professional healthcare environment to ensure optimum patient care consistent with SBH policies.
• Adheres to all hospital policies, procedures, rules and regulations, including but not limited to absenteeism, ETIME, cellular phone usage, dress code, and rules of conduct.
• Makes customer service a priority, treating customers (patients, visitors, and co-workers) in a professional manner exercising courtesy and tact. Effectively communicates with patients and others about SBH services in their area(s) of expertise or responsibility and ensures that concerns, questions or issues reach the right person(s) in SBH in a timely manner.

Minimum Qualifications:

• BA/BS Degree in Human Resources Management or related field
• Minimum of 2-3 years of clerical experience in a Human Resources setting; Preferably healthcare/hospital industry
• Advance knowledge of Microsoft Word/Excel, Internet and Outlook
• Experience in with employment verification letters, loan forgiveness documentation, and badge ID management is a plus