JOB SUMMARY

Responsible for ensuring that all program participants are provided with the services necessary to locate, acquire, maintain, and retain permanent housing. Provide landlord outreach and advocacy, housing leads and applications. Is knowledgeable about and accurately completes applications for housing subsidy programs.

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

These duties are essential and specific to the successful implementation of this position.

• Adheres to and enforces program regulations, policies, and procedures. Ensures that all clients are receiving quality services that are in compliance with the program.
• Assists clients in locating housing within their specified budgets.
• Provides information, referrals, direct service, and advocacy services for local housing pool
• Develops and maintains a resource network for referrals as related to the housing; realtors, landlords, housing complexes and local Section 8 offices.
• Is familiar with NYC and NYS housing subsidy programs, supportive housing options, SROs and affordable housing.
• Collaborates with DHS, property owners, and other service providers, and shelter Case Manager to assist families in fulfilling ILP and program requirements.
• Mediates between clients and property owners or representatives
• Responsible for collecting and reviewing Housing Logs and informing case managers of any concerns related to documents.
• Completes Housing Packets and Shelter Supplement Program paperwork.
• Submits all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (housing logs, unit inspection sheets, progress notes, as required by CHI and DHS.
• Completes progress notes, referral and updates client’s CARES case.
• Maintains charts, files and housing paperwork in an orderly fashion.
• Maintains clinical appropriateness at all times.

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Salary: $25.00 an hour

Shift: Monday, Tuesday, Wednesday, Friday 9:00am - 5:00pm, Thursday 3:00pm - 11:00pm, and must be able to work the 3rd Saturday of each month

ENTRY LEVEL QUALIFICATIONS AND REQUIREMENTS

• Must be fully vaccinated Against COVID-19
• Education: Bachelor’s Degree in human services or related field,
• Experience: Two years’ experience working in a related field such as homelessness or housing
• Certificates or Licenses: Valid driver’s license
• Insurance: Valid automobile insurance
• Communication: Excellent verbal and written communication skills. Proficiency in English required,
• bi-lingual (Spanish) is a plus.
• Computer skills: Basic competency in MS Word, Excel, Outlook and the internet
• Math Skills: Ability to formulate simple financial budgets
• Physical Performance: Ability to make home visits (walk distances, climb several flights of stairs, etc.)
• Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls
• Other Skills: Ability to relate to the underserved, homeless and disabled populations. Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details.