Housekeeping Houseperson Job at Northwood Hospitality LLC
Assist in ensuring smooth and efficient running of the guest floors in accordance with the standards required and responsible for the care and good appearance of all the guest rooms and associated areas.
- Ensure the cleanliness of the guest corridors at all times throughout the day, including the cleaning of glass, furniture, wall surfaces, light fixtures, air ventilators, metals, sweeping and mopping floors and staircases, cleaning and shampooing carpets, cleaning walls, doors, frames, rails, changing of curtains, soft furnishings and projects as assigned by management
- Ensure correct disposal of all rubbish from the floors
- Assist and follow up with guest inquiries, requirements, and complaints promptly in an efficient, gracious manner
- Move and lift beds, cots, bed boards, furniture and fittings as required and instructed by the supervisor
- Follow key signing procedures and take responsibility for assigned keys
- Hand in all lost property immediately and follow hotel lost and found procedure
- Coordinate and assist with stock as required
- Undertake any reasonable request and/or special projects as requested by management
- High School Diploma or equivalent preferred
- Ability to multitask, work in a fast paced environment and have a high level attention to detail
- Strong verbal and written communication skills in English
- Maintain positive and productive working relationships with other employees and departments
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