Hotel Sales Coordinator Job at Premier Resorts & Management
This is an exciting opportunity to join our award-winning hotel and team at the Hilton Garden Inn Daytona Beach Oceanfront in sunny Daytona Beach, Florida.
BASIC PURPOSE: Assist hotel in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications and sales.
ESSENTIAL FUNCTIONS:
1. Answering phones and ensuring all inquires are dealt with accurately, timely and in a professional manner. (10%)
2. Type correspondence, reports and forms as well as prepare simple written correspondence. (35%)
3. Prepare sales contracts within 24 hours of receiving original, using standard contact format set-up in PC. (10%)
4. Create new files and monitor trace files in accordance with SOP's. (10%)
5. Prepare cover sheets, rooming lists and ASAP reports based on room blocks and customer information. (10%)
6. Assist sales manager on creative projects, such as proposals and special event invitations. (5%)
7. Maintain timely and effective paper flow and communications within the sales area. (5%)
NON-ESSENTIAL FUNCTIONS:
1. Assist guest with charges and special requests in person, as needed. (5%)
2. Input reservations directly into property management systems. (10%)
Knowledge and Skills:
Education: High School diploma or vocational secretarial
Experience: Previous secretarial experience preferred
Skills and Abilities: Ability to type 50 words per minute. Microsoft Outlook and related products. Alphabetizing, grammar and punctuation. Standard business letter formats. Strong hospitality skills.
No. of employees supervised: None
Travel required: None
Hours Required: 40 hours over a 5 day period; typically Monday thru Friday; days and times may vary based on need.
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BASIC PURPOSE: Assist hotel in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications and sales.
ESSENTIAL FUNCTIONS:
1. Answering phones and ensuring all inquires are dealt with accurately, timely and in a professional manner. (10%)
2. Type correspondence, reports and forms as well as prepare simple written correspondence. (35%)
3. Prepare sales contracts within 24 hours of receiving original, using standard contact format set-up in PC. (10%)
4. Create new files and monitor trace files in accordance with SOP's. (10%)
5. Prepare cover sheets, rooming lists and ASAP reports based on room blocks and customer information. (10%)
6. Assist sales manager on creative projects, such as proposals and special event invitations. (5%)
7. Maintain timely and effective paper flow and communications within the sales area. (5%)
NON-ESSENTIAL FUNCTIONS:
1. Assist guest with charges and special requests in person, as needed. (5%)
2. Input reservations directly into property management systems. (10%)
Knowledge and Skills:
Education: High School diploma or vocational secretarial
Experience: Previous secretarial experience preferred
Skills and Abilities: Ability to type 50 words per minute. Microsoft Outlook and related products. Alphabetizing, grammar and punctuation. Standard business letter formats. Strong hospitality skills.
No. of employees supervised: None
Travel required: None
Hours Required: 40 hours over a 5 day period; typically Monday thru Friday; days and times may vary based on need.
Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.